How fast can you get to an El Cerrito kitchen if the reach-in or ice machine goes down?

We run out of San Ramon, and El Cerrito is about 40 to 45 minutes via I-580 or Highway 24 to I-80 when we have a slot open. We route it with the Berkeley and Richmond Inner East Bay days. The after-hours line, (925) 999-4095, is for evening and weekend commercial calls. Booked windows get a written arrival time before we leave the shop.

A tech told me he couldn't find parts for our Atosa unit. Why?

Most current Atosa equipment runs R290 hydrocarbon refrigerant, which needs specific certification and handling to service. We are trained and licensed for R290, so we can do the sealed-system work and source the parts instead of writing the unit off.

Do you do preventive maintenance for a small kitchen?

Yes. Quarterly visits with documented condenser cleaning, ice-machine descaling, condensate-line clearing, and gasket inspection. For a single-machine kitchen on San Pablo Avenue or in the Plaza, that is what keeps the equipment producing to spec instead of failing during a rush.

COMMERCIAL REFRIGERATION REPAIR · EL CERRITO

Commercial Refrigeration Repair · El Cerrito, CA

Back-of-house refrigeration for El Cerrito bakeries and restaurants. Ice machines, prep tables, and reach-ins.

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Commercial Refrigeration Repair in El Cerrito

Commercial Refrigeration Repair for El Cerrito kitchens.

El Cerrito's commercial refrigeration sits mostly along San Pablo Avenue and inside the small kitchens at El Cerrito Plaza, running the same equipment as bigger operations at smaller scale: a Hoshizaki KM cuber or Manitowoc Indigo NXT head, and Atosa R290 prep tables and reach-ins pushed into whatever corner the kitchen has. When the ice head sits wedged against a warm wall in a converted storefront, the usual call is a cuber slowing down because the condenser cannot pull enough air and is coated in grease.

I start the diagnostic at the condenser and the water side, not the control board. On a Hoshizaki cuber I check the bin thermostat, scale on the evaporator, and whether the harvest cycle actually completes. On an Atosa reach-in or prep table I check the door gasket and the condensate drain first, because a stretched gasket or a grease-clogged drain accounts for most of the icing and floor-water calls I get. Most current Atosa units run R290 hydrocarbon refrigerant, and that requires specific certification, which is why a tech without it tells you the parts are unavailable.

Common repairs we do

What we close on the truck.

Hoshizaki cuber, slow or falling ice production. Condenser coated in grease from a tight storefront kitchen, plus scale on the evaporator. We clean the condenser, descale, and confirm the harvest cycle completes over a full run.
Manitowoc Indigo NXT not harvesting. Water curtain out of adjustment or a clogged distribution tube. We clean, adjust, and confirm a clean slab release before we leave.
Atosa prep table leaking onto the floor. Condensate drain clogged with grease and food debris. We clear the line, fit an inline screen where the layout allows, and log the interval.
Atosa R290 reach-in icing up inside. Stretched door gasket letting warm air in. We swap the gasket, common sizes are on the truck, and check the door for full-sweep closure before closing the panel.

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
1 yr

Parts and labor warranty on completed repairs. In writing before we start.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Commercial Refrigeration Repair in neighboring cities.

More cities

Commercial Refrigeration Repair across our service area.

FAQ

Commercial Refrigeration Repair in El Cerrito questions, answered.

How fast can you get to an El Cerrito kitchen if the reach-in or ice machine goes down?

We run out of San Ramon, and El Cerrito is about 40 to 45 minutes via I-580 or Highway 24 to I-80 when we have a slot open. We route it with the Berkeley and Richmond Inner East Bay days. The after-hours line, (925) 999-4095, is for evening and weekend commercial calls. Booked windows get a written arrival time before we leave the shop.
A tech told me he couldn't find parts for our Atosa unit. Why?

Most current Atosa equipment runs R290 hydrocarbon refrigerant, which needs specific certification and handling to service. We are trained and licensed for R290, so we can do the sealed-system work and source the parts instead of writing the unit off.
Do you do preventive maintenance for a small kitchen?

Yes. Quarterly visits with documented condenser cleaning, ice-machine descaling, condensate-line clearing, and gasket inspection. For a single-machine kitchen on San Pablo Avenue or in the Plaza, that is what keeps the equipment producing to spec instead of failing during a rush.

Need commercial refrigeration repair in El Cerrito?

Tell us what is broken. We will quote it.