Our pastry case glass fogs up every afternoon. Is it the weather?

Humidity plays a part, but clear glass depends on the anti-sweat heater. If one section has failed or the control is set low, that section fogs first. We measure the heater, repair it and set the control for the room.

Can you service a display case that has a remote condensing unit on the roof?

Yes. Remote cases use a condensing unit away from the case, connected by refrigerant lines. We work on both ends, including leak repair, recovery and recharging.

Is it worth repairing an older display case, or should we replace it?

It depends on the failure. Heaters, fans, sensors and gaskets are inexpensive next to a new case. A leaking evaporator on an old case can tip the math the other way. We put the numbers in a written quote so you can decide.

COMMERCIAL REFRIGERATION REPAIR · LOS ALTOS

Commercial Refrigeration Repair · Los Altos, CA

Display case, reach-in and prep table repair for Los Altos cafes and restaurant kitchens.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Commercial Refrigeration Repair in Los Altos

Commercial Refrigeration Repair for Los Altos kitchens.

Los Altos covers 94022 and 94024, and much of its commercial refrigeration is the kind customers see: pastry cases, deli cases and grab-and-go coolers in the cafes around downtown, with reach-ins and prep tables behind the counter. Glass cases have a harder job than a closed reach-in. They hold product at temperature while showing it off under lights, in a room kept comfortable for people.

That means humidity and light work against them. Anti-sweat heaters keep the glass clear, case lights add heat, and the evaporator sits in a shallow base with little room for frost. A case that fogs, drips or drifts warm usually has a failed heater, a dirty coil in the base or a defrost that ends too early. We check all three before quoting. Every visit starts with a $99 diagnostic credited toward the repair, and ADRIUM's EPA 608 Universal certification covers sealed-system work.

Common repairs we handle.

Pastry case glass fogging on the customer side. The anti-sweat heater along the glass has failed or its control is set too low for the room. We test the heater and its switch, replace the failed section and set the control so the glass stays clear without overheating the case.
Deli case drifting warm through the afternoon. Case lights and a warm room add load, and a dirty coil in the base cannot keep up by mid-afternoon. We clean the coil and the fan, check the lights for heat and confirm the case holds 41°F with product loaded.
Case frosting because defrost ends too soon. A termination sensor that reads warm ends defrost before the coil is clear, and frost builds over several days. We test the sensor, adjust the defrost settings and watch one full cycle.
Reach-in fans running but the compressor silent. When the fans run and the compressor does not, the fault is usually a start relay, an overload or a control that is not calling for cooling. We test each in order and quote the part that failed, not a whole compressor.

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
1 yr

Parts and labor warranty on completed repairs. In writing before we start.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

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FAQ

Commercial Refrigeration Repair in Los Altos questions, answered.

Our pastry case glass fogs up every afternoon. Is it the weather?

Humidity plays a part, but clear glass depends on the anti-sweat heater. If one section has failed or the control is set low, that section fogs first. We measure the heater, repair it and set the control for the room.
Can you service a display case that has a remote condensing unit on the roof?

Yes. Remote cases use a condensing unit away from the case, connected by refrigerant lines. We work on both ends, including leak repair, recovery and recharging.
Is it worth repairing an older display case, or should we replace it?

It depends on the failure. Heaters, fans, sensors and gaskets are inexpensive next to a new case. A leaking evaporator on an old case can tip the math the other way. We put the numbers in a written quote so you can decide.

Need commercial refrigeration repair in Los Altos?

Tell us what is broken. We will quote it.