Our building needs a sign-in and an escort. Can you work with that?

Yes. Send us the building contact and the sign-in steps when you book. Our technician brings tools and common parts in one trip, which keeps loading dock and elevator time short.

Is icy soft-serve a machine problem or a mix problem?

It can be either. Icy texture from the machine usually means worn blades, a drifting consistency control or a barrel that cycles too often. Mix that was stored warm or diluted can do it too. We test the machine first and tell you if it checks out clean.

Can the machine stay in place for the repair?

Almost always, and we prefer it. Most Spaceman repairs happen where the machine stands, where we can see how it behaves in its own space. Moving a full machine through a building also risks the refrigeration lines. If it has to move, we plan that with you.

SPACEMAN · EMERYVILLE

Service · All Spaceman Models

Spaceman Frozen Beverage Machine Repair · Emeryville, CA

Spaceman soft-serve and frozen beverage repair in Emeryville, with building access planned ahead

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Spaceman in Emeryville

Spaceman commercial service.

Emeryville's commercial heart is the Powell Street and Bay Street district, and many buildings in the city mix shops, offices and homes. A Spaceman in a space like that may have little room around it and indoor air already warmed by the rest of the kitchen. Soft-serve machines feel that first, because they hold mix cold in the hopper and freeze it thick in the barrel.

When soft-serve comes out runny or the hopper warms up, we check the hopper refrigeration and the barrel separately, since they fail for different reasons. Tell us about loading docks, elevators and sign-in rules when you book. The technician who takes Emeryville calls is based in Benicia. The $99 diagnostic is credited toward the repair, and you approve a written quote before work begins. Any refrigerant work falls under ADRIUM's EPA 608 Universal certification. CSLB #1136642.

Common repairs we handle.

Hopper mix running warm. Mix in the hopper has to stay cold for food safety and for good product. When it warms, the cause may be a failing hopper thermostat or sensor, a valve that sticks, or a system short of refrigerant. We measure the mix temperature, test the control and the valve, and check the charge.
Soft-serve coming out thin. Thin soft-serve can mean worn beater blades, a consistency setting that drifted, air getting past a worn seal or a barrel short of cooling. We check each with the machine running, since a machine that looks fine at idle can fall behind once it serves cone after cone.
Condenser starved of air in a tight space. A machine pushed against a wall or boxed under a counter breathes its own exhaust. Head pressure climbs, the product loses body and the compressor wears early. We measure the air temperature at the condenser, clean the coil and tell you how much clearance the machine needs.

Models we service

Spaceman product lines.

Frozen-beverage and soft-serve machines

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

Parts and labor, 3 months to 2 years depending on the type of repair. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Spaceman service in neighboring cities.

More cities

Spaceman across our service area.

FAQ

Spaceman in Emeryville questions, answered.

Our building needs a sign-in and an escort. Can you work with that?

Yes. Send us the building contact and the sign-in steps when you book. Our technician brings tools and common parts in one trip, which keeps loading dock and elevator time short.
Is icy soft-serve a machine problem or a mix problem?

It can be either. Icy texture from the machine usually means worn blades, a drifting consistency control or a barrel that cycles too often. Mix that was stored warm or diluted can do it too. We test the machine first and tell you if it checks out clean.
Can the machine stay in place for the repair?

Almost always, and we prefer it. Most Spaceman repairs happen where the machine stands, where we can see how it behaves in its own space. Moving a full machine through a building also risks the refrigeration lines. If it has to move, we plan that with you.

Need Spaceman service in Emeryville?

Tell us what is broken. We will quote it.