GE Monogram built-in refrigerator with two failed boards in Danville
Problem: A customer in Danville called about their 2009 GE Monogram built-in side-by-side, model ZISS420DXASS. It had stopped making ice, the freezer was warming up, and it wasn’t keeping things cold or frozen.
Diagnostics: On the first visit, our technician found that the main control board had failed. The customer approved the replacement, and the part was due within five business days. On the repair visit, testing found two faults. The main board wasn’t sending control voltage to the compressor inverter board. And the inverter board had failed too, so it couldn’t start the compressor. That added a second board to the job. While we went over the findings, the customer mentioned a power outage on October 24.
Solution: We replaced the main control board and the compressor inverter board.
Result: If a repair needs a board ordered, ask when it will arrive. This main board was due within five business days. We repair GE Monogram refrigerators in Danville and across the Tri-Valley.
