JennAir French-door refrigerator in Alameda that wouldn’t cool
Problem: The owner of this JennAir French-door refrigerator in Alameda came home from a three-week trip to a warm fridge. Both the fridge and the freezer were warm. They turned the set points back down, but the temperatures climbed right back up. The refrigerator was bought in 2009, according to the owner.
Diagnostics: When our technician got there, the display was showing 74° on the fresh food side. During testing the compressor wasn’t starting. The diagnosis pointed to the main control board: it wasn’t controlling the compressor and the cooling the way it should. That made the board the part to replace.
Solution: The owner approved the repair, and we ordered a main control board for this model. On the second visit we opened the control box, took out the old board and mounted the new one in its place.
Result: The failed board is out and the new one is in. If your fridge goes warm and turning the temperature down doesn’t bring it back, check whether the compressor at the bottom back is running. If it’s silent, move the food to a cooler and call us. More adjusting won’t fix that. We repair JennAir refrigerators in Alameda and across the East Bay.

