Thermador built-in refrigerator repair in Burlingame
Problem: A homeowner in Burlingame has a Thermador T36BT820NS, a built-in refrigerator with French doors on top and a freezer drawer below. Water kept pooling under the bottom drawer on the refrigerator side. Some of it froze into a sheet of ice on the floor of the compartment. The rest leaked out onto the kitchen’s wood floor. They asked us to look at the leak, the drain and the defrost system.
Diagnostics: A refrigerator like this defrosts itself every so often. The melt water runs into a drain and down to a pan underneath, where it evaporates. On this model the cooling coil for the fresh-food side sits in the ceiling, behind the control panel. Our technicians lowered the panel to get at it. Ice and buildup had blocked the fresh-food drain. With the drain shut, the defrost water had nowhere to go. It collected under the bottom drawer, froze on the compartment floor, and spilled over onto the wood. We also checked the fresh-food temperature sensors and the parts around them.
Solution: We removed the ice and the standing water from the bottom of the compartment. Then we cleared and cleaned the fresh-food drain line and cleaned the lower part of the compartment. After that we made sure the drain carries water away, and checked the refrigerator’s operation before we left.
Result: The drain is open again, so the defrost water goes down to the pan instead of onto the floor. Water under the crisper drawers, or ice on the floor of the fridge, points to the defrost drain first. Wipe it up and keep a towel down until the drain is cleared, especially over wood.
We repair Thermador refrigerators in Burlingame and across the Peninsula. See our refrigerator repair service.
