Thermador Repair · Bay Area

Thermador puts most of its money into burners and the Freedom column refrigeration. Both fail in known places.

Star Burner ignition is the most common cooktop and range call. Spark on one burner but no flame, or the ignitor clicks across all six burners every time you light one. The fix is almost always the spark module, the ignitor electrode, or the gas valve micro-switch. Carbon buildup at the electrode tip also masks as a bad module. We clean, re-gap, and bench-test before ordering parts.

Pro Grand and Pro Harmony ovens have a recurring thermocouple and thermostat issue around the seven-year mark. Oven heats but won’t hold temperature, broiler cycles oddly, or the convection fan stays on after the cycle ends. The fan-circuit relay on the control board is the culprit on the dual-fuel models. Single Pro Grand ovens with steam injection need the steam-tank cleanout every couple of years or the pump fails.

Freedom column refrigerators share a platform with Bosch and Gaggenau under BSH. The ice-maker assembly in the freezer column on the T18 and T24 fails predictably: ice mold cracks, fill tube freezes, harvest cycle hangs. We replace the whole assembly, not just the mold, because the harvest motor wears at the same rate.

Sapphire dishwashers throw an E15 base-pan leak code when the recirc pump seal weeps. The leak is small enough that the owner doesn’t see water but the float switch trips. Pull the unit, replace the pump and the base-pan check valve, reset the code. Two-hour job done right.