Do you cover all of Berkeley, including the hills?

Yes. We service all six ZIPs: 94703, 94704, 94705, 94707, 94708, and 94709. Most Samsung work is in the South and West Berkeley flatlands. Drive from San Ramon is routed with our Inner-East-Bay day.

My Family Hub screen is black but the fridge still runs. Is it dead?

Probably not. When the fridge is still cooling and only the screen is dark, it is usually a software issue, not a dead panel. We work it through the service menu and reboot the main door board, and the screen usually comes back. We only talk about a replacement panel if the touchscreen itself is cracked or has dead pixels.

What does a diagnostic cost?

$75, waived when you book the repair. We put the quote in writing before any work starts.

SAMSUNG · BERKELEY

Service · All Samsung Models

Samsung Appliance Repair · Berkeley, CA

Samsung repair for Berkeley flatland apartments and bungalows. Family Hub, dual-flex laundry, RF fridges.

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Samsung in Berkeley

Samsung in Berkeley kitchens.

Samsung is the flatland brand in Berkeley. The hills run Sub-Zero and Wolf, but South Berkeley, West Berkeley, and the apartment-heavy stock across 94703 and 94704 run GE, LG, and Samsung. That is where the Samsung calls come from: RF French-door fridges, DW80 dishwashers, and the dual-flex stacked laundry that fits the tight footprints in flats and ADUs. Rental and apartment units get run harder than the estate kitchens up the hill, so the drain-pump and icemaker failures turn up sooner down here.

The Family Hub touchscreen fridges show up in the newer West Berkeley and student-adjacent rebuilds. When the screen comes up blank on boot but the fridge is still cooling, the problem is usually software rather than the panel itself. We work it through the service menu and reboot the door board first, and most of the time the screen comes back without a new part. On the dual-flex washers, the upper-unit drain pump cracks its impeller on foreign objects, which is exactly what happens in shared and rental laundry. That is a one-visit pump swap.

Water and ice systems

The water inlet valve, a common fridge leak.

Every fridge with a dispenser or ice maker has a water inlet valve. The fittings can leak under the cabinet, or the solenoid fails and the dispenser and ice maker stop getting water.

Laundry

How to spot a bad washer drain pump.

LG and Samsung washer drain pumps side by side. When a washer will not drain or hums at the end of a cycle, this small pump is the usual suspect, and the two brands fail in different ways.

Common repairs we do

What we close on the truck.

Family Hub blank screen on boot. Fridge still cools but the touchscreen comes up dark. Usually software, not failed hardware. We work it through the service menu and reboot the door board before talking about a replacement panel.
Dual-flex washer drain pump. Upper-unit impeller cracks from a foreign object. Common in rental and shared laundry. One-visit pump replacement.
RF-series icemaker assembly. Ices over and quits. We check the assembly version against Samsung's recall coverage before you pay for a part.
DW80 dishwasher leak. Recirc pump or door seal. Standard one-visit job with a pressure check.

Models we service

Samsung product lines.

Bespoke modular refrigerators
Family Hub touchscreen
FlexZone four-door
Smart Things connected
Dual-flex laundry

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
Written

90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Recent work

Samsung jobs we have closed.

Oakland, CA · Stackable Washer

Samsung Stackable Washer Repair Service

The homeowner in Oakland reported that the Samsung stackable washer was not completing wash cycles and frequently stopped mid-program, causing inconvenience and interrupted laundry operations.
Read case →

See all case studies →

Nearby cities

Samsung service in neighboring cities.

Samsung in Oakland

FAQ

Samsung in Berkeley questions, answered.

Do you cover all of Berkeley, including the hills?

Yes. We service all six ZIPs: 94703, 94704, 94705, 94707, 94708, and 94709. Most Samsung work is in the South and West Berkeley flatlands. Drive from San Ramon is routed with our Inner-East-Bay day.
My Family Hub screen is black but the fridge still runs. Is it dead?

Probably not. When the fridge is still cooling and only the screen is dark, it is usually a software issue, not a dead panel. We work it through the service menu and reboot the main door board, and the screen usually comes back. We only talk about a replacement panel if the touchscreen itself is cracked or has dead pixels.
What does a diagnostic cost?

$75, waived when you book the repair. We put the quote in writing before any work starts.

Need Samsung service in Berkeley?

Tell us what is broken. We will quote it.