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ADRIUM Service Solutions
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+

MANITOWOC · SUNNYVALE

Manitowoc factory-trained · Feb 2026

Manitowoc Certified Ice Machine Repair · Sunnyvale, CA

Factory-certified Manitowoc ice machine repair in Sunnyvale, trained at the February 2026 Pentair field service seminar.

  • $75 diagnostic (waived with repair)
  • Same or next-day best effort
  • CSLB #1136642
Call (925) 999-4095

Manitowoc in Sunnyvale

Manitowoc commercial service.

We completed the Manitowoc Ice and Koolaire Field Service Seminar under Jonathan Binley at Pentair Water Solutions in February 2026. That training matters most on the Indigo NXT line, because the controller runs a full self-diagnostic suite and throws clear codes when you know how to read them. I pull the code first, then test the exact component it points at, so you pay for a repair and not for guessing.

Sunnyvale keeps us busy in two very different kitchens. The restaurants and boba shops packed along Murphy Avenue and near the Caltrain station run mid-size cubers like the Indigo NXT iT0500 hard through lunch, and the office break rooms out in Moffett Park lean on NEO undercounter units that sit forgotten until the bin comes up empty. On the residential side, kitchen remodels around the Heritage District and new ADUs off Fair Oaks keep adding compact undercounter ice makers that need the same certified hands as the commercial gear.

ADRIUM Service Solutions is based in San Ramon and owned by Andrew Kuznetsov. I hold EPA Section 608 Universal certification and we carry CSLB license #1136642. The diagnostic visit is $75 and we waive it when you approve the repair. Every quote is written before work starts. We run 7 days a week, repairs carry a 1 year warranty, and full installations carry 10 years on parts and 10 years on labor.

Common repairs we do

What we close on the truck.

  • Scaled ice thickness probe on Indigo NXT cubers. South Bay water leaves mineral scale on the ice thickness probe, so the iT0450 and iT0500 read a bridged sheet that is not there and drop into long freeze cycles with thin, hollow cubes. We descale or replace the probe, verify the freeze cycle time against spec, and check the water filter that let the scale through in the first place.
  • Fouled air-cooled condenser in tight Murphy Avenue kitchens. Downtown Sunnyvale line kitchens push grease mist and flour dust straight into the condenser coil. Head pressure climbs, production drops, and the machine eventually trips its high pressure safety on a hot Friday night. We deep clean the coil, confirm the fan motor draws correct amps, and log discharge pressures before we leave.
  • Dump valve leak-by on NEO undercounter units. The NEO machines in Moffett Park break rooms often develop a dump valve that never fully seats. Sump water bleeds out during the freeze cycle, yield falls, and the cubes come out cloudy. We replace the dump valve, test the water level probe, and run a full freeze and harvest cycle to confirm the fix.

Models we service

Manitowoc product lines.

  • Indigo NXT modular ice
  • NEO undercounter
  • QuietQube remote condenser
  • Koolaire entry-level
  • Storage bins and dispensers

Factory credentials

Manitowoc Certified · 2026/02/12

Factory-trained · Feb 2026

Manitowoc Ice and Koolaire Field Service Seminar. Issued 02/12/2026 by Pentair Water Solutions. Instructor: Jonathan A. Binley.

Pricing and warranty

What it costs. What we stand behind.

  • $75

    Diagnostic visit. Waived when you book the repair with us.

  • Written

    90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.

  • CSLB

    #1136642. Bonded and insured. We file warranty paperwork when applicable.

FAQ

Manitowoc in Sunnyvale questions, answered.

  • How fast can you get to Sunnyvale from San Ramon?
    We come down I-680 and 237, which is 50 to 60 minutes outside of rush hour. Because we also serve Mountain View, Cupertino, Los Altos, and San Jose, we route South Bay calls together, so a Sunnyvale job usually lands in a same-day or next-morning slot instead of waiting for a dedicated trip.
  • My Indigo NXT is showing a fault code. Should I clear it before you arrive?
    Please leave it. The code plus the event log tells me where the failure started, and clearing it erases that history. Text us the code number when you book and we can load the likely parts on the van before we drive down.
  • If the machine turns out fine, what do I pay for the visit?
    The diagnostic is $75 flat. If the machine needs work and you approve the repair, we waive that fee entirely. Either way you get a written finding, and any repair we do is covered for 1 year.

Need Manitowoc service in Sunnyvale?

Tell us what is broken. We will quote it.

Call (925) 999-4095

Manitowoc Ice and Koolaire Field Service Seminar

Issued 02/12/2026 by Manitowoc Ice (Pentair Water Solutions). Instructor: Jonathan A. Binley.

Certificate of Achievement for Manitowoc Ice and Koolaire Field Service Seminar, dated 02/12/2026, awarded to Andrew Kuznetsov.
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Tell us what you need

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What kind of appliance?
Which brand?
What's wrong, or what do you need?
Where can we reach you?

Request received.

Andrew will call you back during business hours to confirm the visit.