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ADRIUM Service Solutions
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+

MANITOWOC · LOS ALTOS

Manitowoc factory-trained · Feb 2026

Manitowoc Certified Ice Machine Repair · Los Altos, CA

Manitowoc ice machine repair for Main Street cafes and Los Altos home kitchens, factory certified.

  • $75 diagnostic (waived with repair)
  • Same or next-day best effort
  • CSLB #1136642
Call (925) 999-4095

Manitowoc in Los Altos

Manitowoc commercial service.

Downtown Los Altos is compact, a village of cafes, bakeries, and small restaurants along Main and State Streets, and their back-of-house spaces are some of the tightest we work in. A Manitowoc head wedged into a narrow prep corridor gets skipped during cleaning because nobody can reach around it, and the machine pays for that. We are factory certified as of February 2026 through the Manitowoc Ice and Koolaire Field Service Seminar taught by Jonathan Binley at Pentair Water Solutions.

The residential side of Los Altos keeps us just as busy. Kitchen remodels here regularly include undercounter ice machines, and the ranch homes north of downtown have been adding ADUs with compact refrigeration for family or rental use. Both are Manitowoc territory and both fail in predictable, fixable ways.

ADRIUM Service Solutions, owner Andrew Kuznetsov, based in San Ramon. EPA 608 Universal certified, CSLB #1136642. Written quotes, $75 diagnostic waived when you approve the repair, seven days a week.

Common repairs we do

What we close on the truck.

  • Slime and mineral buildup from skipped cleanings. Ice machines are food equipment, and a neglected water system grows biofilm that ends up in customer drinks. We do the full Manitowoc cleaning procedure, sanitize the water circuit, and pull the parts the quick-rinse crowd skips: the distribution tube, the curtain, the sump. Then we set a cleaning schedule that matches the machine's actual duty.
  • Dump valve leaking through freeze cycles. A dump valve that will not seal drains water during the freeze, so the machine makes a thin, hollow slab and sometimes faults on long freeze. Cafe owners usually notice the ice looks wrong before any code appears. We replace the valve and check what got into it, because debris that killed one valve will kill its replacement.
  • Late harvests on undercounter home units. Residential Manitowoc units that harvest late or incompletely usually have a scaled evaporator or a tired harvest valve. In Los Altos remodel installs we also find drain lines routed uphill, which keeps meltwater in the machine and mimics a harvest fault. We diagnose the whole path, not just the headline symptom.

Models we service

Manitowoc product lines.

  • Indigo NXT modular ice
  • NEO undercounter
  • QuietQube remote condenser
  • Koolaire entry-level
  • Storage bins and dispensers

Factory credentials

Manitowoc Certified · 2026/02/12

Factory-trained · Feb 2026

Manitowoc Ice and Koolaire Field Service Seminar. Issued 02/12/2026 by Pentair Water Solutions. Instructor: Jonathan A. Binley.

Pricing and warranty

What it costs. What we stand behind.

  • $75

    Diagnostic visit. Waived when you book the repair with us.

  • Written

    90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.

  • CSLB

    #1136642. Bonded and insured. We file warranty paperwork when applicable.

FAQ

Manitowoc in Los Altos questions, answered.

  • How long is the trip from San Ramon to Los Altos?
    Usually 50 to 60 minutes, across the Dumbarton and down through Mountain View, or 680 to 237 depending on traffic. Los Altos sits at the center of our Peninsula loop with Mountain View, Menlo Park, Palo Alto, and Los Altos Hills, so we are nearby several days each week.
  • Can you service our cafe before opening hours?
    Early slots are often the right answer downtown, where parking and prep-time access are both easier before 8 am. We work seven days, and if the machine is down hard we treat it as the emergency it is for a cafe.
  • The ice tastes off but the machine seems to work. Is that a repair call?
    It is a legitimate service call. Off-taste usually means biofilm in the water system, a spent filter, or a bin sanitation problem, and occasionally a failing food-zone component. The $75 diagnostic covers finding the cause, and it is waived if you have us do the work.

Need Manitowoc service in Los Altos?

Tell us what is broken. We will quote it.

Call (925) 999-4095

Manitowoc Ice and Koolaire Field Service Seminar

Issued 02/12/2026 by Manitowoc Ice (Pentair Water Solutions). Instructor: Jonathan A. Binley.

Certificate of Achievement for Manitowoc Ice and Koolaire Field Service Seminar, dated 02/12/2026, awarded to Andrew Kuznetsov.
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What kind of appliance?
Which brand?
What's wrong, or what do you need?
Where can we reach you?

Request received.

Andrew will call you back during business hours to confirm the visit.