How long does it take you to reach San Jose from San Ramon?

Straight down 680, about 40 to 50 minutes to the downtown core outside commute hours. Cupertino, Sunnyvale, Saratoga, and Los Gatos surround the route, so San Jose is on our South Bay rotation multiple days a week and down-machine calls get priority.

Can you support a hotel with multiple machines on different floors?

Yes. We inventory each unit by model and serial, keep separate service histories, and quote each repair in writing. For banquet-critical machines we flag the high-failure parts worth keeping on site so a Friday failure is a one-hour fix instead of a parts wait.

Are there any rebates for replacing an old ice machine with an efficient one?

Utility programs come and go, and I will not promise numbers that may have expired. When replacement is on the table we confirm what is actually paying at estimate time and put it in the written quote. The install itself carries 10-year parts and 10-year labor coverage from us regardless.

MANITOWOC · SAN JOSE

Manitowoc factory-trained · Feb 2026

Manitowoc Certified Ice Machine Repair · San Jose, CA

Factory-certified Manitowoc repair for San Jose restaurants, hotels, and event kitchens.

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Manitowoc in San Jose

Manitowoc commercial service.

San Jose is the largest ice market in the Bay Area. San Pedro Square and the downtown core, hotel banquet operations near the convention center, the restaurant miles of Santana Row and Story Road, and hundreds of neighborhood kitchens in between. The machines scale up accordingly: this is where we service the big Indigo NXT heads, iT0900 and iT1200 class units feeding serious bins. Our certification is factory-direct and current, completed February 2026 at the Manitowoc Ice and Koolaire Field Service Seminar under Jonathan Binley at Pentair Water Solutions.

San Jose water is the other variable. Parts of the city draw groundwater that runs harder than the Hetch Hetchy supply most of the Bay Area drinks, and hard water shortens the life of every wetted part in an ice machine. Knowing which neighborhood a machine lives in genuinely changes the maintenance advice we give.

ADRIUM Service Solutions is run by owner Andrew Kuznetsov from San Ramon. We hold EPA 608 Universal certification and CSLB #1136642, quote everything in writing, waive the $75 diagnostic when you approve the repair, and take calls seven days a week.

Common repairs we do

What we close on the truck.

Hard-water scale through the entire water circuit. In the groundwater-fed parts of San Jose we find scale on the evaporator, the probes, the distribution tube, and inside the dump valve, all at once. A parts-only fix fails fast in that environment. We descale the full circuit, replace what scale already killed, and spec filtration that matches the local water instead of a generic cartridge.
Hot gas valve failures on high-capacity heads. Large Indigo NXT units cycle constantly in hotel and banquet service, and the hot gas valve accumulates those cycles fast. Long harvest events pile up in the diagnostic history before staff notice production dropping. We read that history, confirm at the valve, and replace it before it strands a 300-guest event.
Pump cavitation from low sump levels. A fill problem that leaves the sump low makes the pump cavitate, which sounds like gravel and eats the impeller. The root cause is usually an inlet valve or level control, so we fix the cause and the pump together. Replacing only the pump is how a machine ends up eating three pumps in a year.

Models we service

Manitowoc product lines.

Indigo NXT modular ice
NEO undercounter
QuietQube remote condenser
Koolaire entry-level
Storage bins and dispensers

Factory credentials

Manitowoc Certified · 2026/02/12

Factory-trained · Feb 2026

Manitowoc Ice and Koolaire Field Service Seminar. Issued 02/12/2026 by Pentair Water Solutions. Instructor: Jonathan A. Binley.

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
Written

90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Recent work

Manitowoc jobs we have closed.

Union City, CA · Manitowoc Indigo commercial ice machine

Manitowoc Ice Machine Making Poor Ice in Union City: Dirty Condenser and an Overdue Water Filter

A Union City kitchen's Manitowoc Indigo ice machine was making cloudy, soft ice and its production was down during service.
Read case →

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Nearby cities

Manitowoc service in neighboring cities.

More cities

Manitowoc across our service area.

FAQ

Manitowoc in San Jose questions, answered.

How long does it take you to reach San Jose from San Ramon?

Straight down 680, about 40 to 50 minutes to the downtown core outside commute hours. Cupertino, Sunnyvale, Saratoga, and Los Gatos surround the route, so San Jose is on our South Bay rotation multiple days a week and down-machine calls get priority.
Can you support a hotel with multiple machines on different floors?

Yes. We inventory each unit by model and serial, keep separate service histories, and quote each repair in writing. For banquet-critical machines we flag the high-failure parts worth keeping on site so a Friday failure is a one-hour fix instead of a parts wait.
Are there any rebates for replacing an old ice machine with an efficient one?

Utility programs come and go, and I will not promise numbers that may have expired. When replacement is on the table we confirm what is actually paying at estimate time and put it in the written quote. The install itself carries 10-year parts and 10-year labor coverage from us regardless.

Need Manitowoc service in San Jose?

Tell us what is broken. We will quote it.