HOSHIZAKI · CUPERTINO
Service · All Hoshizaki ModelsHoshizaki Ice & Refrigeration Service · Cupertino, CA
Hoshizaki ice machine service for Cupertino cafes, boba shops, and office kitchens running on hard Santa Clara Valley water.
- $99 diagnostic (credited toward the repair)
- Same or next-day best effort
- CSLB #1136642
Hoshizaki in Cupertino
Hoshizaki commercial service.
Cupertino's ice demand is not steak-house ice, it is volume ice. Boba shops on Stevens Creek, ramen and hot pot places around Main Street Cupertino, and corporate break rooms all lean on Hoshizaki cubers and DCM cubelet dispensers running near capacity most of the day. Santa Clara Valley water carries more hardness than most of the Bay, and it shows up on evaporator plates here faster than almost anywhere else I service.
The math is blunt. A KM-901 rated around 900 pounds a day that is binning closer to 700 has lost 20 percent, and in Cupertino that loss is almost always scale, not refrigerant. Owners who wait for an error code end up paying for a float switch and a pump on top of the descale.
We are ADRIUM Service Solutions out of San Ramon, owner Andrew Kuznetsov, EPA Section 608 Universal, CSLB #1136642. Written quotes, $99 diagnostic credited toward the repair, 7 days a week, because a boba shop without ice is a boba shop that is closed.
Cupertino details
Hoshizaki service in Cupertino: the local facts.
Cupertino is about 32 miles from our base in San Ramon, in a straight line. We service ZIP code 95014 in Cupertino.
Across the Bay Area we completed more than 1,200 repair and service jobs in the last 12 months.
Hoshizaki product lines and all 65 cities we cover for the brand are on our Hoshizaki page.
Published jobs near Cupertino
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Hoshizaki Ice Maker Leaking Water in Fremont: Drain and Condenser Cleaning
A Hoshizaki ice maker on a soda fountain dispenser in a Fremont restaurant was leaking water from underneath and from the sides.
Read case → -
Walk-In Refrigerator Installation for Big Bites Vietnamese Eatery in Mountain View
Read case →
Common repairs we handle.
- Rapid scale accumulation on the evaporator plate. On Cupertino's harder water, KM plates foul in a fraction of the manual's assumed interval. Freeze cycles stretch, crescents thin out, and daily output slides. We descale the plate, pump, and float reservoir, then measure a full cycle against factory freeze time to prove the fix.
- Thermistor drift delaying harvest. The cube control thermistor on the suction line drifts with age, so the board waits too long to start harvest. Ice over-freezes, sheets stick, and the machine can shut down on a long harvest. We test the thermistor's resistance against the chart and replace it rather than guessing at the board.
- DCM cubelet dispenser auger and bearing wear. Office break rooms love the DCM series, and the auger system is its wear point. Grinding noise, crushed soggy cubelets, or ice backing up into the chute means bearing or auger trouble. We rebuild the assembly and descale the water side while it is open.
Pricing and warranty
What it costs. What we stand behind.
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$99
Diagnostic visit. Credited toward the repair.
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Written
Parts and labor, 3 months to 2 years depending on the type of repair. Quoted in writing before work starts.
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CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
Nearby cities
Hoshizaki service in neighboring cities.
FAQ
Hoshizaki in Cupertino questions, answered.
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Do you have a technician near Cupertino?
Cupertino is covered by our technician based in San Mateo. -
Our machine keeps shutting itself off and restarting. What is that?
KM controls shut the machine down to protect it, commonly after a freeze-up or a long harvest, and both trace back to scale or a failing sensor more often than a refrigeration fault. Do not keep power-cycling it all day. Each forced restart on a frozen plate risks the pump and the hot gas valve. -
Do you offer anything to make the ice last longer between repairs?
Filtration matched to this water, plus scheduled descales, changes everything on Cupertino installs. We quote both in writing at the visit. Any repair we do carries a 1-year warranty, and the $99 diagnostic is credited toward the repair.
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