How long does it take you to reach Los Altos from San Ramon?

About 45 minutes on a normal day. Los Altos sits in the middle of our Peninsula and South Bay routing with Mountain View, Palo Alto, Menlo Park, and Los Altos Hills, so we are in the area regularly and appointment windows hold.

Is a residential undercounter Hoshizaki worth repairing?

Usually yes. An AM-50 is a commercial-grade machine that lists north of what most people expect, so a pump, valve, or descale is money well spent against replacement. If the sealed system is failing on an old unit I will tell you plainly and put both numbers in the written quote.

What happens after the diagnostic?

You get a written quote with the fault, the fix, and the price. Approve it and the $75 diagnostic fee comes off, the repair carries a 1-year warranty. Decline it and you have paid $75 for a straight answer, nothing more.

HOSHIZAKI · LOS ALTOS

Service · All Hoshizaki Models

Hoshizaki Ice & Refrigeration Service · Los Altos, CA

Hoshizaki ice machine repair for downtown Los Altos cafes and the undercounter units going into every serious kitchen remodel.

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Hoshizaki in Los Altos

Hoshizaki commercial service.

Los Altos runs two kinds of Hoshizaki calls. Downtown, the cafes and restaurants along Main and State Street keep compact KM cubers working in tight back-of-house spaces. In the neighborhoods, kitchen remodels increasingly spec a Hoshizaki AM-50 undercounter machine for its top hat cubes, and those homeowners call me when it stops keeping up with entertaining.

Both populations fail the same way at the core. Hard municipal water loads the evaporator with scale faster than the service manual suggests, and production sags before anything alarms. My threshold is 20 percent: a machine binning a fifth less than its rated daily ice gets its plate inspected before anything else. The AM-50 adds its own wrinkle, a spray tube that clogs with the same mineral and starts making hollow, undersized cubes.

We are ADRIUM Service Solutions from San Ramon. EPA Section 608 Universal, CSLB #1136642, $75 diagnostic waived with repair, written quotes, and 7-day availability.

Common repairs we do

What we close on the truck.

AM-50 spray tube and orifice clogging. The residential-favorite AM-50 sprays water up into inverted molds, and scale narrows those orifices until cubes come out hollow or misshapen. We clean the spray system, descale the sump and pump, and check the extruding pins. Most people are told to replace the machine, and most of the time that is wrong.
KM evaporator scale in downtown cafe machines. Cafe machines near Main Street run all day on espresso-bar demand, and the plate fouls on schedule with the water hardness. Long freeze cycles and thin crescents are the giveaway. A proper nickel-safe descale restores output, and we log before-and-after cycle times so you see it.
Condensate and drain line backups in built-in installs. Undercounter machines in remodeled kitchens often inherit marginal drain runs. Slime closes the line, water backs into the cabinet, and owners mistake it for a leak in the machine. We clear and sanitize the drain, correct the slope where the cabinet allows, and check the bin drain path.

Models we service

Hoshizaki product lines.

KM cuber ice machines
Refrigerated prep tables
Sushi display cases
Ice and water dispensers
Undercounter ice

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
Written

90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Hoshizaki service in neighboring cities.

FAQ

Hoshizaki in Los Altos questions, answered.

How long does it take you to reach Los Altos from San Ramon?

About 45 minutes on a normal day. Los Altos sits in the middle of our Peninsula and South Bay routing with Mountain View, Palo Alto, Menlo Park, and Los Altos Hills, so we are in the area regularly and appointment windows hold.
Is a residential undercounter Hoshizaki worth repairing?

Usually yes. An AM-50 is a commercial-grade machine that lists north of what most people expect, so a pump, valve, or descale is money well spent against replacement. If the sealed system is failing on an old unit I will tell you plainly and put both numbers in the written quote.
What happens after the diagnostic?

You get a written quote with the fault, the fix, and the price. Approve it and the $75 diagnostic fee comes off, the repair carries a 1-year warranty. Decline it and you have paid $75 for a straight answer, nothing more.

Need Hoshizaki service in Los Altos?

Tell us what is broken. We will quote it.