What is your response time to Menlo Park from San Ramon?

The drive is about 45 minutes over the Dumbarton Bridge. We group Menlo Park with Palo Alto, Atherton, and Los Altos on Peninsula route days, so scheduled windows are reliable and urgent calls can often piggyback on a run already headed across the bay.

Can facilities managers get documentation for every visit?

Yes. Written quote before work, written record after, including what was found, what was replaced, and measured performance numbers. That paper trail is standard for our office clients, not an upcharge.

What is covered after you fix it?

Repairs carry a 1-year warranty on the work. The $75 diagnostic is waived when the quote is approved. If we ever install a new machine for you, that carries 10-year parts and 10-year labor.

HOSHIZAKI · MENLO PARK

Service · All Hoshizaki Models

Hoshizaki Ice & Refrigeration Service · Menlo Park, CA

Hoshizaki cuber and dispenser service for Menlo Park restaurants, office kitchens, and Sand Hill Road break rooms.

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Hoshizaki in Menlo Park

Hoshizaki commercial service.

Menlo Park splits its Hoshizaki population between the restaurants and cafes along Santa Cruz Avenue downtown and the office kitchens that feed the venture and biotech corridor. The office side runs a lot of DCM cubelet dispensers, machines that get used hard by hundreds of people and maintained by nobody until they stop. The restaurant side runs classic KM cubers with the classic problem.

That problem is scale. The evaporator plate fouls faster on this water than Hoshizaki's schedule implies, and the first casualty is quiet output loss. My rule for every Menlo Park machine: rated daily production minus 20 percent equals a plate inspection, today, before the float switch and pump join the invoice.

ADRIUM Service Solutions, San Ramon based, owner Andrew Kuznetsov. EPA Section 608 Universal, CSLB #1136642, $75 diagnostic waived with repair, written quotes, 7 days.

Common repairs we do

What we close on the truck.

DCM dispenser jams and auger wear in office kitchens. High-traffic break room dispensers grind their auger bearings and jam the chute with fused cubelets, usually because nobody has cleaned the water side in years. We rebuild the auger assembly, descale, and sanitize, then leave a written maintenance interval the facilities team can actually follow.
Scaled evaporator plates in downtown restaurant cubers. Santa Cruz Avenue kitchens run their KM machines through long service days, and the plate collects mineral until crescents thin out and cycles stretch. Full descale of plate, pump, and reservoir brings output back to rating, and we verify it with measured cycle times.
Harvest failures from aging thermistors. A drifted thermistor tells the control board the plate is warmer or colder than reality, so harvest starts late or the machine faults on a long cycle. We test resistance against the factory chart before condemning anything. Boards get blamed for a $30 sensor's sins constantly.

Models we service

Hoshizaki product lines.

KM cuber ice machines
Refrigerated prep tables
Sushi display cases
Ice and water dispensers
Undercounter ice

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
Written

90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Hoshizaki service in neighboring cities.

More cities

Hoshizaki across our service area.

FAQ

Hoshizaki in Menlo Park questions, answered.

What is your response time to Menlo Park from San Ramon?

The drive is about 45 minutes over the Dumbarton Bridge. We group Menlo Park with Palo Alto, Atherton, and Los Altos on Peninsula route days, so scheduled windows are reliable and urgent calls can often piggyback on a run already headed across the bay.
Can facilities managers get documentation for every visit?

Yes. Written quote before work, written record after, including what was found, what was replaced, and measured performance numbers. That paper trail is standard for our office clients, not an upcharge.
What is covered after you fix it?

Repairs carry a 1-year warranty on the work. The $75 diagnostic is waived when the quote is approved. If we ever install a new machine for you, that carries 10-year parts and 10-year labor.

Need Hoshizaki service in Menlo Park?

Tell us what is broken. We will quote it.