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ADRIUM Service Solutions
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+

HOSHIZAKI · ATHERTON

Service · All Hoshizaki Models

Hoshizaki Ice & Refrigeration Service · Atherton, CA

Discreet Hoshizaki service for Atherton estate kitchens, pool pavilions, and undercounter ice machines that sit idle half the year.

  • $75 diagnostic (waived with repair)
  • Same or next-day best effort
  • CSLB #1136642
Call (925) 999-4095

Hoshizaki in Atherton

Hoshizaki commercial service.

Atherton is not a restaurant town, and that is exactly why its Hoshizaki machines fail differently. The units I service here are undercounter KM-151BAH cubers in butler pantries, machines in pool pavilions and outdoor kitchens, and full-size cubers in catering kitchens built for entertaining. Many of them run hard for a few weekends and then sit idle, which is its own failure mode.

An idle Hoshizaki grows slime in the reservoir and drops scale out of standing water onto the evaporator plate. When the caterers show up in June, the machine makes cloudy ice slowly or locks up in the first harvest. My standing advice to Atherton homeowners is a cleaning before the entertaining season, not after the first failed party. If output ever falls 20 percent below the rated daily number, scale is where I look first.

ADRIUM Service Solutions is owner-run out of San Ramon by Andrew Kuznetsov, EPA Section 608 Universal certified, CSLB #1136642. Written quotes before work, $75 diagnostic waived with repair, and we schedule 7 days a week around household staff and event calendars.

Common repairs we do

What we close on the truck.

  • Slime and scale in low-use undercounter units. A KM-151 that runs two weekends a month builds biofilm in the water circuit and scale on the plate from evaporated standing water. Ice tastes off and harvest slows. We strip the water system, descale, sanitize, and reset a realistic cleaning interval for how the house actually uses it.
  • Outdoor kitchen units overheating in summer. Air-cooled Hoshizakis in Atherton pool pavilions pull hot afternoon air and shed capacity just when the ice demand peaks. We clean the condenser, verify the fan, and check clearances. Where an enclosure traps heat, I will tell you plainly and quote ventilation options rather than keep selling repeat calls.
  • Water inlet valve screens clogged with sediment. Estate plumbing runs are long, and sediment collects in the Hoshizaki inlet valve screen until fill times stretch and the machine errors out. Cleaning the screen is quick. If the valve seat is worn and weeping into the reservoir, we replace the valve so ice stays clear.

Models we service

Hoshizaki product lines.

  • KM cuber ice machines
  • Refrigerated prep tables
  • Sushi display cases
  • Ice and water dispensers
  • Undercounter ice

Pricing and warranty

What it costs. What we stand behind.

  • $75

    Diagnostic visit. Waived when you book the repair with us.

  • Written

    90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.

  • CSLB

    #1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Hoshizaki service in neighboring cities.

FAQ

Hoshizaki in Atherton questions, answered.

  • How long is the drive to Atherton from your San Ramon base?
    About 50 minutes over the Dumbarton Bridge on 84. We group Atherton with Hillsborough, Palo Alto, and Los Altos Hills on Peninsula days, so most visits land inside a scheduled window rather than an all-day wait. Urgent no-ice calls before an event get priority.
  • Can you work with our house manager instead of the owner?
    Yes, that is normal here. We send the written quote to whoever manages the property, get approval by phone or email, and leave a service record for the household file. The $75 diagnostic is waived once the repair is approved.
  • The machine only gets used for parties. How often does it really need cleaning?
    For low-use machines I recommend a professional descale and sanitize once a year, timed before your heavy season. Standing water does more damage than daily use. Between visits, leave the unit running rather than powering it off for months, or shut it down properly with the water system drained.

Need Hoshizaki service in Atherton?

Tell us what is broken. We will quote it.

Call (925) 999-4095
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Schedule a visit

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What kind of appliance?
Which brand?
What's wrong, or what do you need?
Where can we reach you?

Request received.

Andrew will call you back during business hours to confirm the visit.