How long is the run from San Ramon to Mountain View?

Around 40 to 45 minutes via 680 and 237 outside commute peaks. We stack Mountain View with Sunnyvale, Los Altos, and Palo Alto on South Bay days, so we are nearby often. For a no-ice emergency during service hours, call and we will give you an honest ETA, not a hopeful one.

How often should a high-volume machine be professionally cleaned here?

On Castro Street duty cycles and this water, twice a year is the floor, and the busiest machines justify quarterly. We set the interval from your machine's actual scale rate at the first cleaning, then put it in writing so it is a plan rather than a guess.

Do you guarantee the repair?

One year on every repair, written quote up front, and the $75 diagnostic comes off the bill when you approve the work. Installations carry 10-year parts and 10-year labor.

HOSHIZAKI · MOUNTAIN VIEW

Service · All Hoshizaki Models

Hoshizaki Ice & Refrigeration Service · Mountain View, CA

Hoshizaki KM repair on and around Castro Street, where machines run near capacity and scale never sleeps.

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Hoshizaki in Mountain View

Hoshizaki commercial service.

Castro Street packs more restaurant seats per block than almost anywhere in the South Bay, and the Hoshizaki cubers behind those kitchens run close to their rated capacity most of the week. High duty cycle plus hard Santa Clara Valley water is the toughest combination a KM machine faces. There is no idle time to hide a slow decline, so when scale bites, Mountain View kitchens feel it fast.

A KM-1601 rated at 1,600 pounds a day that bins 1,280 has lost its 20 percent, and on this water that is scale on the evaporator plate until proven otherwise. The follow-on failures are predictable: the dual float sticks, harvests run long, and the control shuts the machine down at the worst possible hour. Catching the production drop early is the whole game.

ADRIUM Service Solutions comes from San Ramon, EPA Section 608 Universal, CSLB #1136642. Written quotes, $75 diagnostic waived with repair, and we cover all 7 days because Castro Street does not close for the weekend.

Common repairs we do

What we close on the truck.

Two-cycle shutdown from a stuck float switch. The KM control gives the float two chances, then protects the machine by shutting down. Scale is almost always why the float lies. We clean or replace the switch, descale the reservoir it lives in, and check the plate for freeze-up damage from the failed cycles.
Plate scale masking as a refrigeration problem. Long freeze times look like low charge on paper, and plenty of machines get gassed when they needed cleaning. We measure superheat and cycle times before touching refrigerant. Most Mountain View production complaints resolve with a disciplined descale, not a service valve.
Hot gas valve fatigue on high-cycle machines. A cuber harvesting dozens of times a day wears its hot gas valve years faster than a light-duty unit. Sticky or weak operation shows as slow harvests and freeze-ups. We confirm with line temperatures and replace the valve before it strands a full plate of ice.

Models we service

Hoshizaki product lines.

KM cuber ice machines
Refrigerated prep tables
Sushi display cases
Ice and water dispensers
Undercounter ice

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
Written

90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Hoshizaki service in neighboring cities.

FAQ

Hoshizaki in Mountain View questions, answered.

How long is the run from San Ramon to Mountain View?

Around 40 to 45 minutes via 680 and 237 outside commute peaks. We stack Mountain View with Sunnyvale, Los Altos, and Palo Alto on South Bay days, so we are nearby often. For a no-ice emergency during service hours, call and we will give you an honest ETA, not a hopeful one.
How often should a high-volume machine be professionally cleaned here?

On Castro Street duty cycles and this water, twice a year is the floor, and the busiest machines justify quarterly. We set the interval from your machine's actual scale rate at the first cleaning, then put it in writing so it is a plan rather than a guess.
Do you guarantee the repair?

One year on every repair, written quote up front, and the $75 diagnostic comes off the bill when you approve the work. Installations carry 10-year parts and 10-year labor.

Need Hoshizaki service in Mountain View?

Tell us what is broken. We will quote it.