FOLLETT · RODEO
Service · All Follett ModelsFollett Commercial Ice Machine Repair · Rodeo, CA
Follett nugget ice repair in Rodeo, with calls also taken in Crockett and Port Costa.
- $99 diagnostic (credited toward the repair)
- Same or next-day best effort
- CSLB #1136642
Follett in Rodeo
Follett commercial service.
Rodeo and Crockett both get EBMUD water, soft to moderate. Port Costa, a small town on the south shore of the strait, is on Contra Costa Water District water. We take Follett calls in all three, and the water side is where we start when a Horizon Elite reports low production.
A starving machine can look like a failing one. A clogged inlet screen, an overdue filter or low supply pressure all cut the feed, and the machine answers with a "checking water" error. We measure pressure at the machine and check the inlet before the refrigeration side. Our technician for Rodeo is based in Benicia, and the $99 diagnostic is credited toward the repair.
Rodeo details
Follett service in Rodeo: the local facts.
We service ZIP code 94572 in Rodeo.
Across the Bay Area we completed more than 1,200 repair and service jobs in the last 12 months.
Follett product lines and all 65 cities we cover for the brand are on our Follett page.
Published jobs near Rodeo
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Follett Horizon 700 Ice Machine Repair at Cafe 1277, Walnut Creek
Cafe 1277 in Walnut Creek called us about their Follett Horizon 700 nugget ice machine acting up under the counter, glitching and cutting out during service.
Read case → -
Vevor Soft Serve Machine Not Freezing in Vallejo: Nothing Broken, Just the Freeze Sequence
Read case →
Common repairs we handle.
- Inlet valve that opens slowly or not at all. A weak valve coil or a clogged screen leaves the cylinder short of water. We test the coil, clean or replace the screen and the valve, and watch the machine take on water normally before we move on.
- Overdue water filter starving the machine. A cartridge past its date clogs and drops the flow the machine needs. We check the date and the pressure drop across the filter, replace the cartridge and write the next change date on the housing.
- Capacitor worn down by voltage sag. Low or sagging supply voltage shortens run capacitor life and makes the compressor struggle to start. We measure voltage at the outlet while the compressor starts and replace the capacitor with the correct rating when it has weakened.
Pricing and warranty
What it costs. What we stand behind.
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$99
Diagnostic visit. Credited toward the repair.
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Written
Parts and labor, 3 months to 2 years depending on the type of repair. Quoted in writing before work starts.
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CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
Nearby cities
Follett service in neighboring cities.
FAQ
Follett in Rodeo questions, answered.
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Does Port Costa water need a different setup than Rodeo's?
Possibly. Port Costa gets Contra Costa Water District water, while Rodeo and Crockett are on EBMUD. We look at what is building up inside the machine and pick the filter and cleaning interval for that water, not for the one down the road. -
What does a checking-water error usually mean?
The machine is not getting the water it expects. The cause is usually on the inlet side: a partly closed supply valve, a clogged filter or screen, low pressure or a failing inlet valve. The drain can be involved too, so we trace the whole path. -
Do you work on Follett dispensers in medical offices?
Yes. Symphony Plus ice and water dispensers turn up in medical offices and break rooms as well as cafes, and they get the same diagnosis as a kitchen machine. Water and drain faults, capacitor failures and auger wear are the usual list, and the quote is written before we start.
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