FOLLETT · MOUNTAIN VIEW
Service · All Follett ModelsFollett Commercial Ice Machine Repair · Mountain View, CA
Follett Horizon and Symphony Plus repair across Mountain View's Castro Street restaurants and South Bay tech break rooms.
- $99 diagnostic (credited toward the repair)
- Same or next-day best effort
- CSLB #1136642
Follett in Mountain View
Follett commercial service.
Castro Street downtown has one of the denser restaurant strips I work in the South Bay, and a good number of those kitchens run Horizon Elite or Horizon 700 machines to keep pace with the lunch crowd out of the tech campuses nearby. Those same campuses run Symphony Plus dispensers in their break rooms, sometimes a dozen units across one property.
Housing here is tight, and a lot of the older ranch homes near Rengstorff and Whisman have had a garage or backyard structure converted into a rental unit. Some of those conversions include a small commercial-style ice machine as part of the kitchenette, and those get serviced under the same call as a restaurant unit.
ADRIUM Service Solutions is based in San Ramon, EPA Section 608 Universal certified, CSLB #1136642. The $99 diagnostic is credited toward the repair, and you'll have a written quote in hand before parts get ordered. Compressor and refrigerant work on commercial accounts runs through Bay Area Refrigeration Service, our sister division, and we're out seven days a week.
Mountain View details
Work we documented in Mountain View.
Mountain View is about 28 miles from our base in San Ramon, in a straight line. We service ZIP codes 94040, 94041 and 94043 in Mountain View.
Across the Bay Area we completed more than 1,200 repair and service jobs in the last 12 months.
Our nearest published Follett case study is from Walnut Creek, about 36 miles away: Follett Horizon 700 Ice Machine Repair at Cafe 1277, Walnut Creek.
Follett product lines and all 65 cities we cover for the brand are on our Follett page. Recent published jobs from Mountain View are on our Mountain View page.
Published jobs near Mountain View
Common repairs we handle.
- Condenser coil choked from restaurant row grease and dust. A Castro Street kitchen running a Horizon unit through a full lunch and dinner service builds up a grease film on the condenser coil faster than most accounts I see. Once that coil is fouled it can't shed heat, so head pressure and amp draw climb a little more with every cycle. The compressor and the run capacitor both take that strain, but the capacitor usually fails first because it's the weaker part electrically.
- Fill valve or drain path narrowing. Tech campus break room units running long hours across three shifts pick up mineral scale in the water inlet steadily, and rather than stopping the machine outright, that scale shows up as a low production error. I get calls where the unit has been throwing that code for a week because everyone assumed it was just working through a busy stretch.
- Auger and gearbox wear on high-cycle units. Units that get run near constantly in a busy Castro Street kitchen wear out the auger flight and gearbox faster than a lighter duty account. The machine still fills water and still cycles, but it's only making a trickle of ice, and by the time someone notices, the gear train usually has enough play that a rebuild is the only fix.
Pricing and warranty
What it costs. What we stand behind.
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$99
Diagnostic visit. Credited toward the repair.
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Written
Parts and labor, 3 months to 2 years depending on the type of repair. Quoted in writing before work starts.
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CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
Nearby cities
Follett service in neighboring cities.
FAQ
Follett in Mountain View questions, answered.
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How do you schedule a visit in Mountain View?
Mountain View is covered by our technician based in San Mateo. I cover Los Altos, Sunnyvale, Menlo Park, and Palo Alto on the same corridor, so nearby locations often get folded into one trip. -
Do you offer any warranty on the work?
New self-contained installs carry at least one year on equipment and labor. Repairs to your existing unit are warrantied for 1 year. -
Can you service multiple units on one campus visit?
Yes. I regularly work through several Symphony Plus dispensers on one property visit, and I'll give you one written quote covering all of them rather than billing each as a separate call.
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