FOLLETT · FOSTER CITY
Service · All Follett ModelsFollett Commercial Ice Machine Repair · Foster City, CA
Follett ice machine repair for Foster City, serving the Metro Center corporate campuses and the lagoon-side condo and townhome communities.
- $99 diagnostic (waived with repair)
- Same or next-day best effort
- CSLB #1136642
Follett in Foster City
Follett commercial service.
Foster City is a planned waterfront community, and that shapes the two kinds of accounts I run into here. The corporate campuses around Foster City Boulevard and Metro Center keep break room dispensers running for a full office day, and the condo and townhome HOA clubhouses scattered around the lagoons keep a smaller unit going mostly for weekend events and gatherings.
Those clubhouse units are the interesting case. They sit idle for stretches between HOA events and then get used hard for a weekend, and that stop-start pattern builds mineral scale in the fill valve just as surely as steady daily use would, it just takes longer to show up as a fault.
We're ADRIUM Service Solutions, an owner-operated shop, EPA Section 608 Universal certified and CSLB #1136642 licensed. Diagnostic is $99 and it's waived once you approve the repair, with a written quote before any part gets ordered. Our technician is based on the Peninsula in San Mateo County now, so Foster City gets a local response instead of a drive from our San Ramon shop.
Common repairs we do
What we close on the truck.
- Condenser coil fouling in corporate cafeterias. A break room dispenser running through a full office day at one of the Metro Center campuses builds up dust and kitchen residue on the condenser coil over time, and once that coil is restricted, head pressure and amp draw climb until the run capacitor gives out under the strain.
- Fill valve scaling in clubhouse units used on and off. HOA clubhouse machines around the lagoons often sit for a week or two between events and then run hard for a weekend, and that irregular pattern lets mineral scale build in the fill valve just like steady use would. The unit usually reports a low ice or low water fault rather than shutting down outright.
- Auger motor and gearbox wear. Corporate campus units running most of a workday put steady hours on the auger motor and gearbox, and once the gear train wears down, the bin fills slowly while the compressor still sounds normal. I check the motor's amp draw under load before deciding what actually needs replacing.
Models we service
Follett product lines.
- Horizon Elite nugget ice machines
- Horizon 700 Chewblet ice
- Symphony Plus ice and water dispensers
- Ice and water dispensers
- Undercounter nugget ice
Pricing and warranty
What it costs. What we stand behind.
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$99
Diagnostic visit. Waived when you book the repair with us.
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Written
3 months standard, 1 year on inverter boards, up to 2 years on sealed-system rebuilds. Quoted in writing before work starts.
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CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
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FAQ
Follett in Foster City questions, answered.
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How does response time work for Foster City now?
We have a technician based on the Peninsula in San Mateo County, so Foster City calls go to him directly instead of routing from San Ramon. That covers the corporate campuses and the condo communities around the lagoons alike. -
Do you service the smaller clubhouse machines or only office campus units?
Both. An HOA clubhouse unit and a corporate break room dispenser fail from the same handful of causes, the coil, the fill valve, or the gearbox, they just show up on a different schedule depending on how often the machine gets used. -
What do you charge just to come look at it?
The diagnostic is $99, and it's waived if you have me do the repair. You get a written quote first either way, before I order any part.
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