How fast can you get out to Belmont?

We keep a technician based on the Peninsula in San Mateo County now, so Belmont is covered locally instead of waiting on someone to drive up from San Ramon. He works this corridor along with San Carlos and San Mateo regularly.

Does a casita or pool house ice unit count as something you service, or just restaurants?

If it's a commercial-style unit, meaning it's got a compressor, an auger, and runs on 115 or 208 volt power like a restaurant machine, it's ours to work on regardless of whether it's in a kitchen or a pool house.

What happens after the $99 diagnostic if a part needs to be ordered?

I'll give you a written quote on the spot for the part and the labor. If you decide to move forward, that diagnostic fee comes off the repair invoice.

FOLLETT · BELMONT

Service · All Follett Models

Follett Commercial Ice Machine Repair · Belmont, CA

Follett ice machine repair for Belmont's Ralston Avenue businesses, hillside estate kitchens, and Carlmont area offices.

$99 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Follett in Belmont

Follett commercial service.

Belmont sits on the hillside between San Carlos and San Mateo, and the businesses along Ralston Avenue and around Carlmont Shopping Center keep a mix of Follett gear running through the week. Cafes near Twin Pines Park use a Horizon Elite or Horizon 700 to keep pace with the lunch crowd, and a few of the professional offices off El Camino Real run a Symphony Plus dispenser at the front desk.

The hillside neighborhoods above town, up toward Belmont Heights and Cipriani, have added a good number of backyard casitas and pool house kitchens over the last several years. Some of those come with a compact ice or beverage unit built in, and once it's plumbed and wired like a commercial machine, I service it the same way I'd service one at a restaurant.

ADRIUM Service Solutions is owner-operated, San Ramon based, CSLB #1136642, EPA Section 608 Universal certified. Book the repair and the $99 diagnostic comes off the invoice, and I write up a quote before any part gets ordered. We now keep a technician stationed on the Peninsula in San Mateo County, so Belmont gets someone who already works this stretch instead of a drive up from the East Bay.

Common repairs we do

What we close on the truck.

Condenser coil fouled from kitchen grease and hillside dust. A cafe running a Horizon unit through the lunch rush off Ralston Avenue builds up a film of kitchen grease on the condenser coil, and the drier hillside air around Belmont adds a layer of dust on top of that. Once the fins are packed, the coil can't shed heat the way it needs to, so head pressure climbs a little more on every cycle and the run capacitor is usually the first part to give out.
Fill valve scaling on office break room dispensers. A Symphony Plus dispenser running steady through a weekday off El Camino Real builds scale in the fill valve gradually, and the unit doesn't stop, it just throws a low production fault. I've had front desk staff figure the machine was cycling slow for a week before anyone called it in.
Auger and gearbox wear in hillside casita units. A compact ice unit built into a pool house wet bar up in the hills doesn't run nearly as many cycles as a restaurant machine, but after five or six years the auger flight still wears down or the gear train picks up slack. It shows up as the bin barely filling even though the motor sounds fine and the water's still coming in.

Models we service

Follett product lines.

Horizon Elite nugget ice machines
Horizon 700 Chewblet ice
Symphony Plus ice and water dispensers
Ice and water dispensers
Undercounter nugget ice

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Waived when you book the repair with us.
Written

3 months standard, 1 year on inverter boards, up to 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Recent work

Follett jobs we have closed.

Walnut Creek, CA · Commercial Ice Machine

Follett Horizon 700 Ice Machine Repair at Cafe 1277, Walnut Creek

Cafe 1277 in Walnut Creek called us about their Follett Horizon 700 nugget ice machine acting up under the counter, glitching and cutting out during service.
Read case →

See all case studies →

Nearby cities

Follett service in neighboring cities.

More cities

Follett across our service area.

FAQ

Follett in Belmont questions, answered.

How fast can you get out to Belmont?

We keep a technician based on the Peninsula in San Mateo County now, so Belmont is covered locally instead of waiting on someone to drive up from San Ramon. He works this corridor along with San Carlos and San Mateo regularly.
Does a casita or pool house ice unit count as something you service, or just restaurants?

If it's a commercial-style unit, meaning it's got a compressor, an auger, and runs on 115 or 208 volt power like a restaurant machine, it's ours to work on regardless of whether it's in a kitchen or a pool house.
What happens after the $99 diagnostic if a part needs to be ordered?

I'll give you a written quote on the spot for the part and the labor. If you decide to move forward, that diagnostic fee comes off the repair invoice.

Need Follett service in Belmont?

Tell us what is broken. We will quote it.