How quickly can you respond to a call in San Carlos?

We now have a technician based on the Peninsula in San Mateo County, so San Carlos is part of his regular coverage rather than a long haul from San Ramon. Belmont and Redwood City are right next door too, so calls in this stretch are easy for him to work in.

Do you work on units at businesses near the airport and the industrial park, not just downtown restaurants?

Yes. Biotech and light industrial accounts near the airport run the same Follett equipment as the restaurants on Laurel Street, and the failures come from the same coil, water, and gearbox causes either way.

Is the $99 diagnostic separate from the repair cost?

It's waived if you go ahead with the repair. If I need to order a part, you'll have a written quote in hand before I order it.

FOLLETT · SAN CARLOS

Service · All Follett Models

Follett Commercial Ice Machine Repair · San Carlos, CA

Follett dispenser and ice machine repair for San Carlos, from the Laurel Street restaurant row to the biotech offices near the airport.

$99 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Follett in San Carlos

Follett commercial service.

San Carlos runs Follett equipment on two different schedules. The restaurants along Laurel Street lean on a Horizon Elite or Horizon 700 through a tight lunch and dinner window, while the biotech and life sciences offices that have grown up near the airport off Bayshore run a Symphony Plus dispenser through longer shift hours than a typical office keeps.

That difference in duty cycle matters. A restaurant unit gets a break between meal rushes, but a lab building running two shifts barely gives the machine a rest, and I plan the service call differently depending on which kind of account it is.

ADRIUM Service Solutions is owner-operated out of San Ramon, CSLB #1136642, EPA Section 608 Universal certified. The $99 diagnostic gets credited back if you book the repair, and I put the quote in writing before any part goes on order. A technician based on the Peninsula in San Mateo County covers San Carlos now, so calls here don't sit waiting on a drive from the East Bay.

Common repairs we do

What we close on the truck.

Condenser coil grease buildup on Laurel Street restaurant units. A Horizon unit running through the Laurel Street dinner rush builds a grease film on the condenser coil faster than a slower account would, and once those fins are coated the coil can't reject heat properly. Head pressure and amp draw both climb after that, and the run capacitor tends to be the part that fails first.
Fill valve scaling on biotech office dispensers. A Symphony Plus running through extended shift hours near the airport builds scale in the fill valve steadily, and it doesn't shut the machine down, it throws a low production alarm instead. On a two-shift building, I've seen that alarm get missed for days since nobody's watching the machine as closely as front desk staff would.
Auger and gearbox wear on medical and dental office units. Dental and medical offices near the Caltrain corridor run their dispensers lightly compared to a restaurant, so the auger and gearbox wear shows up later, usually five to seven years in. When it does, the unit still fills with water and the motor still turns, it's just barely pushing any ice up to the bin.

Models we service

Follett product lines.

Horizon Elite nugget ice machines
Horizon 700 Chewblet ice
Symphony Plus ice and water dispensers
Ice and water dispensers
Undercounter nugget ice

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Waived when you book the repair with us.
Written

3 months standard, 1 year on inverter boards, up to 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Recent work

Follett jobs we have closed.

Walnut Creek, CA · Commercial Ice Machine

Follett Horizon 700 Ice Machine Repair at Cafe 1277, Walnut Creek

Cafe 1277 in Walnut Creek called us about their Follett Horizon 700 nugget ice machine acting up under the counter, glitching and cutting out during service.
Read case →

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Nearby cities

Follett service in neighboring cities.

More cities

Follett across our service area.

FAQ

Follett in San Carlos questions, answered.

How quickly can you respond to a call in San Carlos?

We now have a technician based on the Peninsula in San Mateo County, so San Carlos is part of his regular coverage rather than a long haul from San Ramon. Belmont and Redwood City are right next door too, so calls in this stretch are easy for him to work in.
Do you work on units at businesses near the airport and the industrial park, not just downtown restaurants?

Yes. Biotech and light industrial accounts near the airport run the same Follett equipment as the restaurants on Laurel Street, and the failures come from the same coil, water, and gearbox causes either way.
Is the $99 diagnostic separate from the repair cost?

It's waived if you go ahead with the repair. If I need to order a part, you'll have a written quote in hand before I order it.

Need Follett service in San Carlos?

Tell us what is broken. We will quote it.