FOLLETT · CUPERTINO
Service · All Follett ModelsFollett Commercial Ice Machine Repair · Cupertino, CA
Follett commercial ice machine repair for Cupertino tech campus cafes and restaurants along Stevens Creek, with our Peninsula technician based in San Mateo.
- $99 diagnostic (credited toward the repair)
- Same or next-day best effort
- CSLB #1136642
Follett in Cupertino
Follett commercial service.
Cupertino's restaurant row on Stevens Creek Boulevard and the corporate cafeterias feeding the tech campuses around Apple Park run Follett dispensers at a volume most cities don't see, close to 24 hour demand in some break rooms supporting shift work. That kind of constant cycling wears these machines differently than a restaurant that's busy for a few hours and quiet the rest of the day.
Cupertino corporate accounts tend to schedule ahead. We're CSLB #1136642 licensed and EPA Section 608 certified, same standard whether it's a small cafe or a campus cafeteria contract.
Cupertino details
Follett service in Cupertino: the local facts.
Cupertino is about 32 miles from our base in San Ramon, in a straight line. We service ZIP code 95014 in Cupertino.
Across the Bay Area we completed more than 1,200 repair and service jobs in the last 12 months.
Our nearest published Follett case study is from Walnut Creek, about 41 miles away: Follett Horizon 700 Ice Machine Repair at Cafe 1277, Walnut Creek.
Follett product lines and all 65 cities we cover for the brand are on our Follett page.
Published jobs near Cupertino
Common repairs we handle.
- Condenser Coil Fouling and Capacitor Failure. Corporate cafeteria units that run near continuously don't get the idle downtime that lets a coil recover between cycles, so fouling builds steadily and head pressure climbs in step with amp draw until the run capacitor fails. On these high duty cycle machines I check capacitor condition every visit even when it isn't the reason for the call.
- Water Inlet or Drain Blockage. High volume cafeteria plumbing sometimes shares a supply line with dishwashing equipment, and pressure fluctuations from that shared line can intermittently restrict the ice machine's inlet, showing as a low production fault that comes and goes. I check line pressure at the machine itself rather than just the valve when that pattern shows up.
- Auger Motor and Gearbox Wear. Near continuous cycling on campus cafeteria units puts more hours on the auger motor and gearbox in a year than most restaurants see in three, so I expect to find this wear sooner on Cupertino accounts than elsewhere. Amp draw testing under load tells me whether it's the motor or the gearbox before I quote parts.
Pricing and warranty
What it costs. What we stand behind.
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$99
Diagnostic visit. Credited toward the repair.
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Written
Parts and labor, 3 months to 2 years depending on the type of repair. Quoted in writing before work starts.
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CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
Nearby cities
Follett service in neighboring cities.
FAQ
Follett in Cupertino questions, answered.
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How do you schedule a visit in Cupertino?
Cupertino is covered by our technician based in San Mateo. Corporate accounts that schedule ahead get priority slotting. -
Do you handle service contracts for multiple units on a tech campus?
Yes, larger accounts with several dispensers or ice machines across a campus can be set up on a standing service arrangement so we're already scheduled rather than waiting on a breakdown call. -
What warranty comes with a repair on a high volume unit like this?
Same as any repair, 1 year on the parts and labor for that specific fix. Full replacements here carry at least one year on equipment and labor.
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