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ADRIUM Service Solutions
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+
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MANITOWOC · CONCORD

Manitowoc Manufacturer-Authorized Service

Manitowoc Commercial Ice Machine Repair · Concord, CA

Manitowoc authorized ice machine repair for Concord restaurants and bars. Indigo NXT, NEO, QuietQube.

  • $99 diagnostic (credited toward the repair)
  • Same or next-day best effort
  • CSLB #1136642
Call (925) 999-4095

Manitowoc in Concord

Manitowoc commercial service.

Concord's commercial ice runs downtown, around the Todos Santos Plaza restaurant corridor in 94520. That is where the Manitowoc machines live, mostly Indigo NXT modular heads on storage bins behind the bar and a run of NEO undercounters in the smaller kitchens. The residential ZIPs out in Dana Estates and Sun Terrace are mainstream fridges and icemakers. The Manitowoc work is restaurant work, and it sits next to the Hoshizaki accounts on the same block.

The call that pulls us into Concord most is the Indigo NXT harvest-cycle hang. Ice freezes on the evap and won't release because the water curtain failed to trip the harvest valve or the harvest sensor iced over. The other Concord pattern is the condenser-clean code an owner ignored until the head shut down on a high-pressure fault, and that one is heat and grease, not parts.

Concord details

Manitowoc service in Concord: the local facts.

Concord is about 14 miles from our base in San Ramon, in a straight line. We service ZIP codes 94518, 94519, 94520 and 94521 in Concord.

Across the Bay Area we completed more than 1,200 repair and service jobs in the last 12 months.

Our nearest published Manitowoc case study is from Union City, about 27 miles away: Manitowoc Ice Machine Making Poor Ice in Union City: Dirty Condenser and an Overdue Water Filter.

Manitowoc product lines and all 65 cities we cover for the brand are on our Manitowoc page. Recent published jobs from Concord are on our Concord page.

Published jobs near Concord

See all case studies →

Common repairs we handle.

  • Indigo NXT harvest hang. Ice forms but won't drop. We test the harvest valve coil and the water-curtain switch, replace what's drifted, and verify a clean harvest. Usually same or next day.
  • High-pressure shutdown after a dirty condenser. Coil clean, air-filter swap, service-cycle the unit, and we tape a cleaning interval inside the panel. Common on the downtown machines that run hot all summer.
  • NEO undercounter no-make. Water inlet, float, or thermostat on the smaller bar units. We check fill and freeze before we condemn a board.
  • Bin and dispenser water-filter swaps. Concord water is hard. We run the bin and machine filters shorter than the book recommends, and roll the swaps into a service contract if you want one.

Pricing and warranty

What it costs. What we stand behind.

  • $99

    Diagnostic visit. Credited toward the repair.

  • Written

    Parts and labor, 3 months to 2 years depending on the type of repair. Quoted in writing before work starts.

  • CSLB

    #1136642. Bonded and insured. We file warranty paperwork when applicable.

FAQ

Manitowoc in Concord questions, answered.

  • How fast can you reach a Concord restaurant when the ice machine is down?
    Concord is about 25 minutes up 680 from San Ramon, and we hold a regular Diablo Valley window that covers Concord, Pleasant Hill, and Walnut Creek. Ice-down emergencies on the downtown corridor we try to fit same or next day. Booked calls get a written arrival window before we leave.
  • Are you actually qualified on Manitowoc, or just a general ice tech?
    Manitowoc is the brand we focus on, and we are an EPA-certified refrigeration shop, EPA #1279674151528, CSLB #1136642, for any sealed-system work the machine needs. After years in the field on these we rarely see a dead compressor on one. The trouble is almost always the harvest cycle, a sensor, or a condenser that went too long without a clean.
  • How do you confirm and order Manitowoc parts?
    After diagnosis, we source any required harvest valve coils, curtain switches, water inlets, or filters. Condenser-clean jobs need no parts. Compressors and remote-condenser components we source per machine. We include the lead time in the written estimate.

Need Manitowoc service in Concord?

Tell us what is broken. We will quote it.

Call (925) 999-4095

Manitowoc Ice and Koolaire Field Service Seminar

Issued 02/12/2026 by Manitowoc Ice (Pentair Water Solutions). Instructor: Jonathan A. Binley.

Certificate for Manitowoc Ice and Koolaire Field Service Seminar, dated 2026/02/12, awarded to Andrew Kuznetsov.
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