Our undercounter ice machine keeps alarming and restarting. Is the compressor going?

Usually the compressor is protecting itself from heat. A blocked condenser or a weak fan is the common cause. Resetting it over and over only adds stress, so shut it off and call. We check airflow before the refrigeration side.

How often should the filter on an undercounter unit be cleaned?

Check it monthly in a kitchen, and more often near a fryer or grill. A filter you can see through is doing its job. One packed with lint is starving the condenser.

Is an older undercounter worth repairing?

Most repairs on these units are a coil cleaning, a fan motor or a pump, all small next to a new machine. If the compressor has failed on an older unit, we price the repair against a replacement in writing. If the machine also needs a descale, that goes on the same quote so you see the full cost.

HOSHIZAKI · SAN PABLO

Service · All Hoshizaki Models

Hoshizaki Ice & Refrigeration Service · San Pablo, CA

Hoshizaki undercounter ice and KM cuber repair in San Pablo, along San Pablo Avenue and Rumrill Boulevard.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Hoshizaki in San Pablo

Hoshizaki commercial service.

A Hoshizaki undercounter ice machine lives low, close to the floor, where dust, lint and grease collect. When the condenser clogs, the unit throws a high-temp alarm and shuts down. The fix is the same as on the larger machines: clean the coil, check the fan motor and replace the filter.

A high-temp alarm in San Pablo gets checked in a fixed order: airflow, then the fan, then the refrigeration side. San Pablo is covered by our technician based in Benicia. The $99 diagnostic is credited toward the repair once you approve the written quote, and no part is changed before that.

Common repairs we handle.

High-temp alarm from a blocked condenser. Lint and grease pack the condenser, and the unit overheats and trips. We clean the coil, make sure the air filter is in place and clean, and run the machine through a full cycle to confirm the alarm does not return. A torn or missing filter gets replaced, because an open grille lets lint straight into the coil.
Condenser fan motor slowing down. A fan with worn bearings may still spin but move too little air, and the alarm comes back weeks after a cleaning. We test fan speed and current and replace a motor that drags.
Scale on an undercounter's evaporator. Undercounter machines scale like any ice machine, more slowly on EBMUD's soft to moderate water. We descale the evaporator and water system when production drops and set a cleaning interval that fits how hard the machine works.

Models we service

Hoshizaki product lines.

KM cuber ice machines
Refrigerated prep tables
Sushi display cases
Ice and water dispensers
Undercounter ice

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

Parts and labor, 3 months to 2 years depending on the type of repair. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Hoshizaki service in neighboring cities.

More cities

Hoshizaki across our service area.

FAQ

Hoshizaki in San Pablo questions, answered.

Our undercounter ice machine keeps alarming and restarting. Is the compressor going?

Usually the compressor is protecting itself from heat. A blocked condenser or a weak fan is the common cause. Resetting it over and over only adds stress, so shut it off and call. We check airflow before the refrigeration side.
How often should the filter on an undercounter unit be cleaned?

Check it monthly in a kitchen, and more often near a fryer or grill. A filter you can see through is doing its job. One packed with lint is starving the condenser.
Is an older undercounter worth repairing?

Most repairs on these units are a coil cleaning, a fan motor or a pump, all small next to a new machine. If the compressor has failed on an older unit, we price the repair against a replacement in writing. If the machine also needs a descale, that goes on the same quote so you see the full cost.

Need Hoshizaki service in San Pablo?

Tell us what is broken. We will quote it.