Our prep table display reads 36 but the food feels warm. Can the display be wrong?

Yes. If the thermistor has drifted, the control trusts its own bad reading. That is why we check with a separate thermometer. A table holding in the 40s with a normal display usually has a sensor fault, not a refrigeration failure.

Will a warm prep table show up on a health inspection?

It can. Inspectors check cold-holding temperatures with a thermometer, not by reading the display. Fixing a drifted sensor before an inspection is simple; explaining a warm rail during one is not.

Can one visit cover the prep table and the ice machine?

Yes. Tell us every unit that needs a look when you book. Each fault is diagnosed and priced on the written quote, and you choose what gets done. If both units point to the same cause, such as a hot, cramped kitchen, the quote says that too.

HOSHIZAKI · PINOLE

Service · All Hoshizaki Models

Hoshizaki Ice & Refrigeration Service · Pinole, CA

Hoshizaki prep table, cuber and undercounter repair in Pinole, from Old Town to Fitzgerald Drive.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Hoshizaki in Pinole

Hoshizaki commercial service.

A Hoshizaki refrigerated prep table that holds warm is a food safety problem before any customer notices. The usual cause is the thermistor that sits in the discharge airflow. As it drifts, the table holds 6 to 8 degrees above setpoint while the control believes all is well.

Wherever the table is, on Fitzgerald Drive, at the Pinole Vista Shopping Center or in Old Town, we check it with our own thermometer, not the display. The calibrated thermistor rides on the truck with our technician. Pinole is handled by our technician based in Benicia. A $99 diagnostic, credited toward the repair, comes with a written quote.

Common repairs we handle.

Prep table running warm with a normal display. We place a reference thermometer in the rail and the cabinet, compare it with the control and test the thermistor's resistance. A drifted sensor gets replaced with a calibrated part from the truck, and we recheck temperatures before we leave.
Condenser coil and fan on a busy line. Prep tables live next to hot equipment and breathe greasy air. A loaded coil or a slow fan makes the compressor run long and the rail run warm. We clean the coil and test the fan motor. Keep boxes and towels away from the side of the unit where it breathes.
KM cuber falling behind its rated output. If the ice machine in the same kitchen is short on ice, compare production with the rating. A 20% drop points to scale on the plate first, even on EBMUD's soft to moderate water. We descale and time a cycle.

Models we service

Hoshizaki product lines.

KM cuber ice machines
Refrigerated prep tables
Sushi display cases
Ice and water dispensers
Undercounter ice

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

Parts and labor, 3 months to 2 years depending on the type of repair. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Hoshizaki service in neighboring cities.

More cities

Hoshizaki across our service area.

FAQ

Hoshizaki in Pinole questions, answered.

Our prep table display reads 36 but the food feels warm. Can the display be wrong?

Yes. If the thermistor has drifted, the control trusts its own bad reading. That is why we check with a separate thermometer. A table holding in the 40s with a normal display usually has a sensor fault, not a refrigeration failure.
Will a warm prep table show up on a health inspection?

It can. Inspectors check cold-holding temperatures with a thermometer, not by reading the display. Fixing a drifted sensor before an inspection is simple; explaining a warm rail during one is not.
Can one visit cover the prep table and the ice machine?

Yes. Tell us every unit that needs a look when you book. Each fault is diagnosed and priced on the written quote, and you choose what gets done. If both units point to the same cause, such as a hot, cramped kitchen, the quote says that too.

Need Hoshizaki service in Pinole?

Tell us what is broken. We will quote it.