How long is the drive from San Ramon to Woodside?

About 50 to 60 minutes, down I-680 south and over on CA-92 or I-280. We route Woodside with Hillsborough on our Peninsula day, and once you're booked you get a written arrival time, not a loose window.

Can service be scheduled discreetly given the gated driveways out here?

Yes. We coordinate gate codes and timing ahead of the visit and can keep things low profile if that matters to the property. The diagnostic and the repair work stay the same either way.

What happens if a part has to be special ordered for an older estate unit?

We carry the common Follett parts on the truck, capacitors, water valves, auger motor components, so most jobs close in one visit. If something less common is needed, we tell you the real timeline before you commit to anything.

FOLLETT · WOODSIDE

Service · All Follett Models

Follett Commercial Ice Machine Repair · Woodside, CA

Follett estate dispenser and ice machine service for Woodside, San Ramon based, discreet and licensed.

$99 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Follett in Woodside

Follett commercial service.

Woodside is almost entirely large residential parcels, and the Follett units I work on here sit in pool houses, guest wings, and home entertaining kitchens on the multi-acre estates along Mountain Home Road and Kings Mountain Road rather than in any storefront, since the village cluster around Buck's of Woodside is the only commercial pocket in town. A Symphony Plus dispenser tucked into a pool house bar sees heavy use for one weekend and then sits idle, which changes how these units fail compared to a restaurant running one all week.

This is a longer run from San Ramon, similar to Hillsborough, so we try to book Woodside on the same Peninsula day when we can. Same licensing and certification apply here as anywhere else, CSLB #1136642, EPA Section 608 Universal certified, written quote before any work begins.

Common repairs we do

What we close on the truck.

Redwood Debris Choking the Condenser Coil and Killing the Run Capacitor. The deep redwood parcels off Skyline Boulevard drop needles and fine debris into condenser intakes tucked near a fence line or side yard steadily through the year, and that restricts airflow the same way grease buildup would in a kitchen. Head pressure and amp draw climb from there, and the run capacitor is usually the first thing to fail once that load crosses its rating. I clear the intake and coil before I test the capacitor on these calls.
Water Inlet or Drain Blockage. Mineral content in the supply line varies more from property to property out here than in a typical subdivision, and a line that scales faster than expected shows up as a low-production fault on a unit that does not even see daily use. I check the water at the machine directly instead of assuming a standard water quality.
Auger Motor and Gearbox Wear. These units mostly sit idle between events on horse properties and larger estates, so when I find gearbox wear it usually traces to a long stretch of no use followed by a full weekend of entertaining without a check first. I test amp draw under load before I recommend swapping a gearbox or motor.

Models we service

Follett product lines.

Horizon Elite nugget ice machines
Horizon 700 Chewblet ice
Symphony Plus ice and water dispensers
Ice and water dispensers
Undercounter nugget ice

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Waived when you book the repair with us.
Written

3 months standard, 1 year on inverter boards, up to 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Recent work

Follett jobs we have closed.

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Cafe 1277 in Walnut Creek called us about their Follett Horizon 700 nugget ice machine acting up under the counter, glitching and cutting out during service.
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Nearby cities

Follett service in neighboring cities.

More cities

Follett across our service area.

FAQ

Follett in Woodside questions, answered.

How long is the drive from San Ramon to Woodside?

About 50 to 60 minutes, down I-680 south and over on CA-92 or I-280. We route Woodside with Hillsborough on our Peninsula day, and once you're booked you get a written arrival time, not a loose window.
Can service be scheduled discreetly given the gated driveways out here?

Yes. We coordinate gate codes and timing ahead of the visit and can keep things low profile if that matters to the property. The diagnostic and the repair work stay the same either way.
What happens if a part has to be special ordered for an older estate unit?

We carry the common Follett parts on the truck, capacitors, water valves, auger motor components, so most jobs close in one visit. If something less common is needed, we tell you the real timeline before you commit to anything.

Need Follett service in Woodside?

Tell us what is broken. We will quote it.