How long does it take to get from San Ramon to Walnut Creek?

About 15 to 20 minutes straight up 680. Lafayette, Orinda, and Alamo are all right along that corridor, so a Walnut Creek stop often pairs easily with a nearby call.

What warranty do you offer?

A new self-contained install carries 10 years parts and 10 years labor. Repair work on your existing unit is warrantied for 1 year.

Are there rebates for replacing an older unit with a more efficient one?

Sometimes, and since what's actually paying out shifts, I confirm the real number at estimate time rather than quoting a figure that might already be gone. I'll put whatever applies into your written quote.

FOLLETT · WALNUT CREEK

Service · All Follett Models

Follett Commercial Ice Machine Repair · Walnut Creek, CA

Follett ice machine repair for Walnut Creek's Broadway Plaza restaurants and John Muir medical offices.

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Follett in Walnut Creek

Follett commercial service.

Walnut Creek's Broadway Plaza district has a dense run of upscale restaurants leaning on Horizon 700 machines to keep pace with a steady lunch and dinner crowd, and the medical offices around John Muir keep Symphony Plus dispensers running for patients throughout the day.

A number of the hillside estate homes here have had kitchen remodels that included a built-in commercial-style ice unit alongside a wine wall or outdoor entertaining kitchen, and those get serviced the same way as any restaurant call.

We're ADRIUM Service Solutions, based in San Ramon, EPA Section 608 Universal certified, CSLB #1136642. The $75 diagnostic is waived when you move forward with the repair, and you get a written quote before any part is ordered. Commercial refrigeration and compressor work runs through Bay Area Refrigeration Service, and we're out seven days a week.

Common repairs we do

What we close on the truck.

Condenser coil fouled from restaurant grease. A Broadway Plaza kitchen running a Horizon 700 through a full lunch and dinner service builds grease film on the condenser coil faster than most suburban accounts. Once that coil can't reject heat properly, head pressure and amp draw climb every cycle, and the run capacitor is usually the first part to fail since it's the weakest electrical link in that circuit.
Fill valve or drain path scaling up. Medical office units near John Muir running steady through a full day of patients build scale in the water inlet gradually, and the fault that shows up is a low production error rather than a shutdown. I've had front desk staff assume the dispenser was just slow for days before catching the fault.
Auger and gearbox wear on estate kitchen units. Even a lightly used estate unit built into a wine wall or outdoor kitchen wears out the auger flight or develops slack in the gear train after five or six years, the same as a restaurant machine, it just takes longer to show since the unit isn't running as many cycles a day.

Models we service

Follett product lines.

Horizon Elite nugget ice machines
Horizon 700 Chewblet ice
Symphony Plus ice and water dispensers
Ice and water dispensers
Undercounter nugget ice

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
Written

90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Recent work

Follett jobs we have closed.

Walnut Creek, CA · Commercial Ice Machine

Follett Horizon 700 Ice Machine Repair at Cafe 1277, Walnut Creek

Cafe 1277 in Walnut Creek called us about their Follett Horizon 700 nugget ice machine acting up under the counter, glitching and cutting out during service.
Read case →

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Nearby cities

Follett service in neighboring cities.

FAQ

Follett in Walnut Creek questions, answered.

How long does it take to get from San Ramon to Walnut Creek?

About 15 to 20 minutes straight up 680. Lafayette, Orinda, and Alamo are all right along that corridor, so a Walnut Creek stop often pairs easily with a nearby call.
What warranty do you offer?

A new self-contained install carries 10 years parts and 10 years labor. Repair work on your existing unit is warrantied for 1 year.
Are there rebates for replacing an older unit with a more efficient one?

Sometimes, and since what's actually paying out shifts, I confirm the real number at estimate time rather than quoting a figure that might already be gone. I'll put whatever applies into your written quote.

Need Follett service in Walnut Creek?

Tell us what is broken. We will quote it.

Call (925) 999-4095