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ADRIUM Service Solutions
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+

FOLLETT · SAN LEANDRO

Service · All Follett Models

Follett Commercial Ice Machine Repair · San Leandro, CA

Follett ice machine repair for San Leandro's downtown restaurants, marina district, and East Bay medical offices.

  • $75 diagnostic (waived with repair)
  • Same or next-day best effort
  • CSLB #1136642
Call (925) 999-4095

Follett in San Leandro

Follett commercial service.

San Leandro's downtown and marina district have a mix of restaurants and medical offices running Follett equipment, Horizon Elite machines keeping up with lunch crowds downtown, and Symphony Plus dispensers running steady in medical and dental offices across town.

A lot of the older homes here have converted garages or in-law units, and I've serviced a handful of compact commercial-style ice machines tucked into those rental kitchenettes over the years, same parts and failure points as a restaurant unit, just a smaller scale.

ADRIUM Service Solutions is based in San Ramon, EPA Section 608 Universal certified, CSLB #1136642. The $75 diagnostic is waived when you move forward with the repair, and you get a written quote before any part gets ordered. Commercial refrigeration work runs through Bay Area Refrigeration Service, our sister division, and we're out seven days a week.

Common repairs we do

What we close on the truck.

  • Condenser coil fouled with grease and dust. A downtown restaurant unit running steady lunch service builds up a grease film on the condenser coil that traps dust right along with it. Once the coil can't reject heat properly, head pressure and amp draw climb on every cycle, and the run capacitor is usually the first part to fail since it's the weakest electrical link in that circuit.
  • Water inlet or drain partially restricted. Medical office units running through a full day of patients build scale in the fill valve gradually, and the machine responds with a low production error rather than an outright stop. I've had front desk staff mention the dispenser has been slow for a week before anyone called it in.
  • Auger and gearbox wear on aging units. A number of the Follett units I find in San Leandro have been in service a long time, and the auger flight or gearbox on those often shows real wear, the motor runs, the water fills, but the machine just isn't cutting ice the way it used to. On older units I check parts availability up front so the written quote reflects a realistic timeline.

Models we service

Follett product lines.

  • Horizon Elite nugget ice machines
  • Horizon 700 Chewblet ice
  • Symphony Plus ice and water dispensers
  • Ice and water dispensers
  • Undercounter nugget ice

Pricing and warranty

What it costs. What we stand behind.

  • $75

    Diagnostic visit. Waived when you book the repair with us.

  • Written

    90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.

  • CSLB

    #1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Follett service in neighboring cities.

FAQ

Follett in San Leandro questions, answered.

  • How far is San Leandro from your San Ramon base?
    About 25 minutes on 580 west. Oakland, Hayward, and Alameda are all nearby, so calls in any of those can often be worked into the same trip.
  • What's the warranty on repairs versus new installs?
    A new self-contained unit carries 10 years parts and 10 years labor. Repair work on your existing machine is warrantied for 1 year.
  • Do you service both restaurant and medical office units the same way?
    Yes, the diagnostic process doesn't change based on setting. A Symphony Plus in a medical office fails from the same causes as a Horizon unit in a restaurant kitchen.

Need Follett service in San Leandro?

Tell us what is broken. We will quote it.

Call (925) 999-4095
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Andrew will call you back during business hours to confirm the visit.