Being so close to SFO, how quickly can you get out here?

Our technician is based on the Peninsula in San Mateo County now, so a San Bruno call is a local response for him rather than a drive up from San Ramon. That covers the hotel corridor, Tanforan, and the Bayhill Drive campuses.

Do you service hotel kitchen equipment or just office break rooms?

Both. I work on the ice machines in hotel kitchens along El Camino Real as often as I do the dispensers in corporate break rooms on Bayhill Drive. Different setting, same handful of failure points.

What's your process before you fix anything?

I diagnose the machine for $99, write up a quote, and only order parts once you approve it. That fee comes off the total when you have us do the repair.

FOLLETT · SAN BRUNO

Service · All Follett Models

Follett Commercial Ice Machine Repair · San Bruno, CA

Follett ice machine repair for San Bruno, covering Tanforan, the SFO hotel corridor, and the Bayhill Drive corporate campuses.

$99 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Follett in San Bruno

Follett commercial service.

San Bruno sits right against the airport, and that shapes what I see here. Hotel kitchens along the El Camino Real corridor keep ice machines running near their exhaust hoods and mechanical rooms, Tanforan's food court sees steady lunch traffic, and the corporate campuses along Bayhill Drive run break room dispensers for a full workday of employees.

Hotel kitchens are the one that catches people off guard. The exhaust hood pulls warm kitchen air past the ice machine all through service, and that raises the ambient temperature the condenser has to work against, so the coil and capacitor take more strain here than they would in a cooler back room somewhere else.

We are ADRIUM Service Solutions, owner-operated, EPA Section 608 Universal certified, CSLB license #1136642. The $99 diagnostic is waived once you book the repair, and you get a written quote before anything is ordered. Our technician is now based on the Peninsula in San Mateo County, so a San Bruno call gets a local response instead of one routed up from San Ramon.

Common repairs we do

What we close on the truck.

Condenser coil and capacitor strain from hotel kitchen heat. A hotel kitchen exhaust hood pulls warm air past the ice machine's condenser through most of a shift, and that extra ambient heat means the coil has to shed more than it would in a normal back room. The run capacitor ends up carrying that added load and it's usually the first part to fail.
Fill valve scaling from steady food court volume. Tanforan's food court units pull water at a steady pace through lunch and into the evening, and that turnover builds scale in the fill valve faster than a quiet office unit would. The first sign is usually a low production alarm rather than anything visibly wrong with the machine.
Auger motor and gearbox wear in high traffic units. A food court or hotel kitchen machine running most of the day puts real hours on the auger motor and gearbox, and once that gear train wears, the bin fills slowly while the rest of the machine looks fine. I load test the motor under amp draw before deciding what actually needs replacing.

Models we service

Follett product lines.

Horizon Elite nugget ice machines
Horizon 700 Chewblet ice
Symphony Plus ice and water dispensers
Ice and water dispensers
Undercounter nugget ice

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Waived when you book the repair with us.
Written

3 months standard, 1 year on inverter boards, up to 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Recent work

Follett jobs we have closed.

Walnut Creek, CA · Commercial Ice Machine

Follett Horizon 700 Ice Machine Repair at Cafe 1277, Walnut Creek

Cafe 1277 in Walnut Creek called us about their Follett Horizon 700 nugget ice machine acting up under the counter, glitching and cutting out during service.
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Nearby cities

Follett service in neighboring cities.

More cities

Follett across our service area.

FAQ

Follett in San Bruno questions, answered.

Being so close to SFO, how quickly can you get out here?

Our technician is based on the Peninsula in San Mateo County now, so a San Bruno call is a local response for him rather than a drive up from San Ramon. That covers the hotel corridor, Tanforan, and the Bayhill Drive campuses.
Do you service hotel kitchen equipment or just office break rooms?

Both. I work on the ice machines in hotel kitchens along El Camino Real as often as I do the dispensers in corporate break rooms on Bayhill Drive. Different setting, same handful of failure points.
What's your process before you fix anything?

I diagnose the machine for $99, write up a quote, and only order parts once you approve it. That fee comes off the total when you have us do the repair.

Need Follett service in San Bruno?

Tell us what is broken. We will quote it.