FOLLETT · LOS GATOS
Service · All Follett ModelsFollett Commercial Ice Machine Repair · Los Gatos, CA
Follett ice and water dispenser repair for Los Gatos restaurants and wine bars, San Ramon based.
- $99 diagnostic (credited toward the repair)
- Same or next-day best effort
- CSLB #1136642
Follett in Los Gatos
Follett commercial service.
Santa Cruz Avenue in downtown Los Gatos has a run of upscale restaurants and wine bars, and being this close to the Santa Cruz Mountains wine country means several of those accounts run Follett nugget ice machines at steady volume for tasting flights and dinner service both. It's one of our farthest South Bay stops, so most Los Gatos calls get scheduled with care around drive time.
We treat these accounts the same as anywhere closer to home, CSLB #1136642 licensed, EPA Section 608 Universal certified, written quote before any repair starts. Larger commercial refrigeration scope beyond the ice machine itself runs through Bay Area Refrigeration Service.
Los Gatos details
Follett service in Los Gatos: the local facts.
Los Gatos is about 38 miles from our base in San Ramon, in a straight line. We service ZIP codes 95030, 95032 and 95033 in Los Gatos.
Across the Bay Area we completed more than 1,200 repair and service jobs in the last 12 months.
Our nearest published Follett case study is from Walnut Creek, about 47 miles away: Follett Horizon 700 Ice Machine Repair at Cafe 1277, Walnut Creek.
Follett product lines and all 65 cities we cover for the brand are on our Follett page. Recent published jobs from Los Gatos are on our Los Gatos page.
Common repairs we handle.
- Condenser Coil Fouling and Capacitor Failure. Wine bar kitchens along Santa Cruz Avenue often run the ice machine near a small prep line, and grease and cooking exhaust build on the condenser fins steadily in that kind of tight space. Head pressure climbs and amp draw follows as that airflow restriction gets worse, and the run capacitor is what gives out first under the added strain. I wash the coil and test the capacitor together on every downtown call here.
- Water Inlet or Drain Blockage. Weekend tasting crowds push these machines hard in bursts, and a partially restricted water inlet that's fine on a slow Tuesday can't keep up on a packed Saturday, tripping a low production alarm at the worst time. I check the water path first, especially for accounts that know they've got a busy weekend coming.
- Auger Motor and Gearbox Wear. Daily wine bar and restaurant volume puts real cycles on the auger motor over a few years, and gearbox wear here shows up as slow bin fill with the machine otherwise sounding normal. Amp draw testing under load separates a motor problem from a gearbox problem before I quote parts.
Pricing and warranty
What it costs. What we stand behind.
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$99
Diagnostic visit. Credited toward the repair.
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Written
Parts and labor, 3 months to 2 years depending on the type of repair. Quoted in writing before work starts.
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CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
Nearby cities
Follett service in neighboring cities.
FAQ
Follett in Los Gatos questions, answered.
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How far is Los Gatos from your San Ramon shop?
About 50 minutes, one of our longest regular trips, usually down 680 south through 880 or 85. Los Gatos sits close to Saratoga and Los Altos Hills, so we try to pair it with another South Bay call when the schedule allows. -
Given the drive, can you still offer same day service?
We aim for the same day or the next, though Los Gatos calls sometimes get scheduled for the next available slot given the distance. We'll tell you honestly what's realistic when you call. -
What's the warranty on a repair versus a full replacement here?
A repair carries 1 year on parts and labor. A full new install carries at least one year on equipment and labor, same terms as anywhere in our service area.
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