Our Atosa freezer has a thick layer of ice on the back wall. Can we just defrost it ourselves?

You can, and it may run for a while. But ice like that has a cause, usually a failed defrost part or a leaking gasket, and it comes back. We find the part that let it build and replace it, so the next defrost happens automatically.

We just took over a space on San Pablo Dam Road with used Atosa units. Can you check them before we open?

Yes. We check each unit's holding temperature, gaskets, fans, drains and condenser and give you a written list of what needs work before you stock them. One $99 diagnostic covers the visit however many units we look at, and it is credited toward any repair.

Is there anything our staff can do each week to protect the units?

Wipe the gaskets, keep the vents inside clear of boxes, make sure doors close on their own, and keep the condenser grille uncovered. Those habits head off a good share of avoidable failures.

ATOSA · EL SOBRANTE

Service · All Atosa Models

Atosa Commercial Refrigeration Repair · El Sobrante, CA

Atosa reach-in and freezer repair for El Sobrante kitchens along San Pablo Dam Road.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Atosa in El Sobrante

Atosa commercial service.

Downtown El Sobrante, the commercial center, is the stretch of San Pablo Dam Road between El Portal and Appian Way. An Atosa MBF freezer there lives or dies by its defrost. When the defrost heater, its sensor or the control fails, frost builds on the evaporator until air stops moving, and the freezer climbs toward a thaw with the compressor still running.

We check the defrost circuit and the evaporator fan before anything else, and we look hard at the door, since a gasket that leaks feeds the frost. Our technician for El Sobrante is based in Benicia. Expect a $99 diagnostic that is credited toward the repair, a written quote before any part is ordered, and sealed-system work backed by ADRIUM's EPA 608 Universal certification.

Common repairs we handle.

MBF freezer frosted solid behind the panel. We clear the ice, then test the defrost heater, the termination sensor and the controller's defrost timing. Whichever one failed gets replaced, and we run a defrost cycle to confirm the coil clears on its own before we leave.
Evaporator fan motor burned out. Atosa fan motors are inexpensive parts, and when one quits the box warms even with the compressor humming along. We confirm the motor is the fault rather than its wiring or the controller, replace it, and watch the box pull back down.
Freezer drain frozen or clogged. Defrost water has to leave through a drain, and if that line freezes or clogs, water refreezes in the bottom of the cabinet. We clear the line, check the drain heater where one is fitted, and make sure the pan drains freely.

Models we service

Atosa product lines.

MBF reach-in refrigerators and freezers
MGF prep tables
MWF worktops
Sandwich and salad units
Undercounter refrigeration

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

Parts and labor, 3 months to 2 years depending on the type of repair. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Recent work

Atosa jobs we have closed.

Livermore, CA · Atosa two-section reach-in freezer

Atosa Reach-In Freezer Door Gasket Replacement

A Livermore restaurant's two-door reach-in freezer was losing cold air at the door. The gasket had gone stiff and no longer pressed flat against the cabinet, so the seal broke every time the door closed.
Read case →

See all case studies →

Nearby cities

Atosa service in neighboring cities.

More cities

Atosa across our service area.

FAQ

Atosa in El Sobrante questions, answered.

Our Atosa freezer has a thick layer of ice on the back wall. Can we just defrost it ourselves?

You can, and it may run for a while. But ice like that has a cause, usually a failed defrost part or a leaking gasket, and it comes back. We find the part that let it build and replace it, so the next defrost happens automatically.
We just took over a space on San Pablo Dam Road with used Atosa units. Can you check them before we open?

Yes. We check each unit's holding temperature, gaskets, fans, drains and condenser and give you a written list of what needs work before you stock them. One $99 diagnostic covers the visit however many units we look at, and it is credited toward any repair.
Is there anything our staff can do each week to protect the units?

Wipe the gaskets, keep the vents inside clear of boxes, make sure doors close on their own, and keep the condenser grille uncovered. Those habits head off a good share of avoidable failures.

Need Atosa service in El Sobrante?

Tell us what is broken. We will quote it.