You are based in San Ramon. What does that mean for Palo Alto response times?

The drive is about 50 to 55 minutes via I-680 and the Dumbarton Bridge. We route Palo Alto with Atherton, Los Altos Hills, and our Saratoga-side calls, so Mid-Peninsula visits are scheduled runs rather than one-off trips. A restaurant with a warm box full of product gets moved to the front of that route.

Our Traulsen shows a fault code on the display. Should we clear it before you arrive?

Please do not. The code history is the most useful diagnostic evidence on newer Traulsen controllers. Leave it, note when it appeared, and I will pull the full alarm log on arrival. It regularly saves an hour of testing and sometimes a whole parts order.

Do you carry parts for both restaurant and residential Traulsen installations?

The parts are largely the same because the equipment is. I stock common gaskets, hinge cartridges, fan motors, and start components for G-Series and R-Series cabinets, and order controller boards and sensors with the written quote when needed.

TRAULSEN · PALO ALTO

Service · All Traulsen Models

Traulsen Commercial Refrigeration Repair · Palo Alto, CA

Traulsen service in Palo Alto, University Avenue restaurants to estate kitchens with commercial cold storage.

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Traulsen in Palo Alto

Traulsen commercial service.

Palo Alto works its refrigeration from both ends of the market. University Avenue and California Avenue restaurants run Traulsen reach-ins on tight, expensive real estate where a down box means a rewritten menu by dinner. Meanwhile Old Palo Alto and Crescent Park have estate kitchens with genuine commercial Traulsen cabinets, sometimes a full two-section unit plus an undercounter, installed by owners who cook seriously or entertain at scale.

Commercial refrigeration here runs through our division Bay Area Refrigeration Service. Traulsen builds heavier than most reach-in brands, which is why hospitals and full-service kitchens specify it, and why a fifteen-year-old unit in a Palo Alto kitchen is usually a repair candidate rather than a replacement. On the newer digital models I read the controller fault codes before quoting anything, because the code history often names the failed component outright.

Diagnostic is $75, waived when you approve the repair, with a written quote up front and a one year warranty on repairs. I am EPA 608 Universal certified for all refrigerant work.

Common repairs we do

What we close on the truck.

Evaporator fan motor failure hiding behind a cold display reading. When the evap fan slows or stops, the sensor near the coil still reads cold while the food zone warms up. Restaurant staff notice soft product before any alarm sounds. We replace the motor and blade, confirm airflow, and check the coil for the icing that usually came with the weeks of poor circulation.
Undercounter Traulsen units cooking themselves under the line. Palo Alto kitchens fit undercounter refrigeration directly beneath cooking equipment. Ambient heat plus a greasy condenser is a hard life, and these units fail young if nobody cleans the coil. We service the condenser, verify pressures, and advise on a realistic cleaning interval for that spot on the line.
Door seal and hinge failures on heavily used estate units. The big residential Traulsens in Palo Alto homes get restaurant-level door traffic during entertaining seasons. Gaskets crack at the corners, hinge cartridges wear, and the unit starts sweating and running long cycles. Seals and cartridges are a straightforward fix that restores both efficiency and temperature stability.

Models we service

Traulsen product lines.

Reach-ins
Roll-ins
Under-counters
Blast chillers

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
Written

90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Traulsen service in neighboring cities.

FAQ

Traulsen in Palo Alto questions, answered.

You are based in San Ramon. What does that mean for Palo Alto response times?

The drive is about 50 to 55 minutes via I-680 and the Dumbarton Bridge. We route Palo Alto with Atherton, Los Altos Hills, and our Saratoga-side calls, so Mid-Peninsula visits are scheduled runs rather than one-off trips. A restaurant with a warm box full of product gets moved to the front of that route.
Our Traulsen shows a fault code on the display. Should we clear it before you arrive?

Please do not. The code history is the most useful diagnostic evidence on newer Traulsen controllers. Leave it, note when it appeared, and I will pull the full alarm log on arrival. It regularly saves an hour of testing and sometimes a whole parts order.
Do you carry parts for both restaurant and residential Traulsen installations?

The parts are largely the same because the equipment is. I stock common gaskets, hinge cartridges, fan motors, and start components for G-Series and R-Series cabinets, and order controller boards and sensors with the written quote when needed.

Need Traulsen service in Palo Alto?

Tell us what is broken. We will quote it.