Are you a Scotsman authorized servicer?

No. We service Scotsman ice machines as an independent company, no factory authorization to claim.

How fast can you reach Palo Alto?

We dispatch from San Ramon, 7AM to 7PM seven days, and a dead ice machine gets pushed to the front. Call (925) 999-4095.

What does the visit cost?

$99 to diagnose, credited toward the repair.

SCOTSMAN · PALO ALTO

Service · All Scotsman Models

Scotsman Commercial Ice Machine Repair · Palo Alto, CA

Independent Scotsman ice machine repair for Palo Alto's cafes and quick-serve counters.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Scotsman in Palo Alto

Scotsman commercial service.

Scotsman ice machines show up behind the counters at Palo Alto's cafes and quick-serve spots on University and California Avenue, smaller footprints that still can't run out of ice during a lunch rush.

We service Scotsman as an independent shop, no manufacturer tie, just an honest look at whether it's scale, a valve, or a control problem.

$99 diagnostic, credited toward the repair. A dead ice machine during service gets priority.

Common repairs we handle.

Cloudy or soft cubes. Usually scale buildup or a water filter overdue for a change. We descale the unit and set a filter schedule that fits the water here.
Machine won't harvest. Could be a stuck harvest solenoid, a bad thermistor, or refrigerant loss. We test the electrical side first, then check the sealed system.
Auger motor failure on nugget-ice models. A seized or failing auger motor stops ice production outright. We replace the motor and check the gearbox for wear at the same time.

Models we service

Scotsman product lines.

Prodigy ELITE modular cube ice machines
Brilliance gourmet ice (cube and nugget)
Meridian and undercounter ice machines
Flake and nugget ice machines
Remote air-cooled and water-cooled condenser units
Ice storage bins and dispensers

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

Parts and labor, 3 months to 2 years depending on the type of repair. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Scotsman service in neighboring cities.

More cities

Scotsman across our service area.

FAQ

Scotsman in Palo Alto questions, answered.

Are you a Scotsman authorized servicer?

No. We service Scotsman ice machines as an independent company, no factory authorization to claim.
How fast can you reach Palo Alto?

We dispatch from San Ramon, 7AM to 7PM seven days, and a dead ice machine gets pushed to the front. Call (925) 999-4095.
What does the visit cost?

$99 to diagnose, credited toward the repair.

Need Scotsman service in Palo Alto?

Tell us what is broken. We will quote it.