Our building at the Watergate needs notice before any contractor comes in. Can you work with that?

Yes. Tell us the notice period and any paperwork the office wants, and we book the visit around it. We bring floor protection and leave the closet area clean.

The small lower washer on our FlexWash will not drain. Is it the same problem as the top?

Often the same kind of problem. The lower washer has its own drain and a pump of the same style, so a cracked impeller or a clogged filter is the first check. We test both washers while we are there.

Does Emeryville's EBMUD water cause scale in the Samsung ice maker?

Very little. EBMUD water is soft to moderate, so a slow ice maker in Emeryville points more at a frozen fill tube, a weak inlet valve or the RF ice maker over-freezing.

SAMSUNG · EMERYVILLE

Service · All Samsung Models

Samsung Appliance Repair · Emeryville, CA

Samsung FlexWash, dual-flex laundry and refrigerator repair in Emeryville condos

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Samsung in Emeryville

Samsung in Emeryville kitchens.

Emeryville housing is mostly multi-unit, from the Watergate condos at the marina to the newer buildings along the Shellmound corridor. In a condo the washer is often a stacked or two-in-one unit in a closet, and Samsung's dual-flex machines, the WV60M9900 stacked unit and the FlexWash, share a weak point: the drain pump on the upper washer. Its impeller cracks when something small gets past the filter.

The compact lower washer on the FlexWash has its own drain with the same style of pump, so we check both. Tell us about elevator and parking rules when you book. Emeryville calls are handled by our technician, who is based in Benicia. The $99 diagnostic is credited toward the repair, and you see a written quote before anything is replaced.

Water and ice systems

The water inlet valve, a common fridge leak.

Every fridge with a dispenser or ice maker has a water inlet valve. The fittings can leak under the cabinet, or the solenoid fails and the dispenser and ice maker stop getting water.

Laundry

How to spot a bad washer drain pump.

LG and Samsung washer drain pumps side by side. When a washer will not drain or hums at the end of a cycle, this small pump is the usual suspect, and the two brands fail in different ways.

Common repairs we handle.

Upper washer on a dual-flex unit will not drain. We pull the filter, clear it, and run a drain test. If the pump hums but the water stays, the impeller has cracked and the pump is replaced. We also check the drain hose route inside the closet, since a tight bend behind a stacked unit slows every drain.
Stacked washer shaking the whole closet. A dC, UE or Ub code on a stacked washer means the drum saw an unbalanced load and stopped spinning. On a stack, the feet and the suspension rods matter twice, because the dryer on top rides the same motion. We level the base, test the rods, and run a full spin.
Refrigerator inlet valve seeping in a condo. A seeping fitting at the refrigerator's inlet valve can soak the floor, and in a condo that water can reach the unit below. We check every fitting and the supply line, test the solenoids, and replace the valve if it leaks or fails.

Models we service

Samsung product lines.

Bespoke modular refrigerators
Family Hub touchscreen
FlexZone four-door
Smart Things connected
Dual-flex laundry

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

Parts and labor, 3 months to 2 years depending on the type of repair. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Recent work

Samsung jobs we have closed.

Oakland, CA · Stackable Washer

Samsung Stackable Washer Repair Service

The homeowner in Oakland reported that the Samsung stackable washer was not completing wash cycles and frequently stopped mid-program, causing inconvenience and interrupted laundry operations.
Read case →

See all case studies →

Nearby cities

Samsung service in neighboring cities.

More cities

Samsung across our service area.

FAQ

Samsung in Emeryville questions, answered.

Our building at the Watergate needs notice before any contractor comes in. Can you work with that?

Yes. Tell us the notice period and any paperwork the office wants, and we book the visit around it. We bring floor protection and leave the closet area clean.
The small lower washer on our FlexWash will not drain. Is it the same problem as the top?

Often the same kind of problem. The lower washer has its own drain and a pump of the same style, so a cracked impeller or a clogged filter is the first check. We test both washers while we are there.
Does Emeryville's EBMUD water cause scale in the Samsung ice maker?

Very little. EBMUD water is soft to moderate, so a slow ice maker in Emeryville points more at a frozen fill tube, a weak inlet valve or the RF ice maker over-freezing.

Need Samsung service in Emeryville?

Tell us what is broken. We will quote it.