Our Burlingame kitchen is down to half a bin. What is your turnaround from San Ramon?

Ice-down calls get commercial priority. The drive is about 50 minutes via 92 and 101, and because we also serve Hillsborough next door we have regular routing into this exact area. Call with the model and the code showing on the Indigo display and we arrive with the likely parts.

What does factory certification actually get us as a Manitowoc owner?

It means the tech on your machine trained on this equipment at Pentair, under Manitowoc's own field service curriculum, in February 2026. We follow the factory diagnostic sequences and cleaning procedures, so the fix matches what the manufacturer intends rather than generic refrigeration guesswork.

Can you put our machines on a cleaning contract so they stop failing during service?

Yes. For a high-volume operation near the airport corridor we recommend descaling and sanitizing on a fixed cycle, usually twice a year minimum and quarterly for heavy use with hard water. Scheduled visits are priced in writing and cost far less than one Friday-night breakdown.

MANITOWOC · BURLINGAME

Manitowoc factory-trained · Feb 2026

Manitowoc Certified Ice Machine Repair · Burlingame, CA

Factory-certified Manitowoc ice machine repair for Burlingame restaurants and SFO-corridor food service.

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Manitowoc in Burlingame

Manitowoc commercial service.

ADRIUM is factory-certified by Manitowoc as of February 2026, having completed the Manitowoc Ice and Koolaire Field Service Seminar under Jonathan Binley at Pentair Water Solutions. For Burlingame that certification lands where the ice does: the Broadway restaurant row, the boba and dessert shops, and the SFO-adjacent hotels and food service operations that cannot open a shift without a full bin.

Manitowoc's Indigo NXT machines run a self-diagnostic suite that throws clear codes when the operator reads them, and most of my Burlingame ice calls start with a code the staff saw but nobody looked up. Reading that code correctly, and knowing what the machine means by it, is the difference between a one-hour fix and a week of guessing.

We service Manitowoc and Koolaire machines 7 days, EPA 608 Universal certified for any sealed-system work, with the $75 diagnostic waived on repair.

Common repairs we do

What we close on the truck.

Long harvest or harvest fault from a scaled evaporator. Peninsula water hardness coats the evaporator plate, cubes stick, and the Indigo NXT logs extended harvest before shutting down to protect itself. We deep-clean and descale the evaporator, verify the harvest valve and water curtain switch, and set up a cleaning cadence matched to your water.
Low ice production in a hot back-of-house lineup. Broadway-row kitchens are tight, and a Manitowoc self-contained unit wedged between a fryer and a reach-in starves for condenser air. Production drops and head pressure climbs. We clean the condenser, verify clearances, and give you real numbers on what the machine can produce in that spot.
Water system faults: dribbling fill, dumping, or freeze-up. A worn water inlet valve, a scaled dump valve, or a stuck float sensor throws off the whole ice-making sequence. The NXT diagnostics point at the subsystem, and we test each valve directly. These are inexpensive repairs when caught early and compressor-killers when ignored.

Models we service

Manitowoc product lines.

Indigo NXT modular ice
NEO undercounter
QuietQube remote condenser
Koolaire entry-level
Storage bins and dispensers

Factory credentials

Manitowoc Certified · 2026/02/12

Factory-trained · Feb 2026

Manitowoc Ice and Koolaire Field Service Seminar. Issued 02/12/2026 by Pentair Water Solutions. Instructor: Jonathan A. Binley.

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
Written

90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Recent work

Manitowoc jobs we have closed.

Union City, CA · Manitowoc Indigo commercial ice machine

Manitowoc Ice Machine Making Poor Ice in Union City: Dirty Condenser and an Overdue Water Filter

A Union City kitchen's Manitowoc Indigo ice machine was making cloudy, soft ice and its production was down during service.
Read case →

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Nearby cities

Manitowoc service in neighboring cities.

More cities

Manitowoc across our service area.

FAQ

Manitowoc in Burlingame questions, answered.

Our Burlingame kitchen is down to half a bin. What is your turnaround from San Ramon?

Ice-down calls get commercial priority. The drive is about 50 minutes via 92 and 101, and because we also serve Hillsborough next door we have regular routing into this exact area. Call with the model and the code showing on the Indigo display and we arrive with the likely parts.
What does factory certification actually get us as a Manitowoc owner?

It means the tech on your machine trained on this equipment at Pentair, under Manitowoc's own field service curriculum, in February 2026. We follow the factory diagnostic sequences and cleaning procedures, so the fix matches what the manufacturer intends rather than generic refrigeration guesswork.
Can you put our machines on a cleaning contract so they stop failing during service?

Yes. For a high-volume operation near the airport corridor we recommend descaling and sanitizing on a fixed cycle, usually twice a year minimum and quarterly for heavy use with hard water. Scheduled visits are priced in writing and cost far less than one Friday-night breakdown.

Need Manitowoc service in Burlingame?

Tell us what is broken. We will quote it.