Our LG top-loader stopped spinning. Do we need a new motor?

Usually not. The direct-drive motor itself is rarely the problem; the shifter assembly or its sensor is the likelier failure. We test all three at the connector before quoting.

Can an older Pinole house's plumbing cause LG washer drain errors?

It can. A standpipe that is too short or partly blocked can siphon or back up and look like a pump fault. We check the drain hose height and the standpipe along with the pump, and tell you if a plumber is the right fix.

Do you service LG dryers as well?

Yes, gas and electric. No heat, a drum that squeaks or will not turn, or a dryer that shuts off early are all worth a diagnostic, and we check airflow before replacing a thermal fuse.

LG · PINOLE

Service · All LG Models

LG Appliance Repair · Pinole, CA

LG top-load and front-load washer repair in Pinole, plus fridges and dryers, from Old Town to Pinole Valley.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

LG in Pinole

LG in Pinole kitchens.

Pinole Valley is mostly medium and large single-family homes, three bedrooms and up, and a house that size runs a lot of laundry. On an LG top-loader the drive is a direct-drive motor bolted to the basket, with a clutch shifter that lets the basket and the pulsator turn apart or together depending on the cycle.

When the shifter or its sensor wears, the tub will not spin or the wash will not agitate, and it is easy to assume the whole motor is gone. It rarely is. We test the rotor, the stator and the shifter at the connector before quoting a motor. The same care goes into LG fridges and dryers in Old Town, Linda Heights, Nob Hill and Pinole on the Hill. Our technician for Pinole is based in Benicia, and the $99 diagnostic is credited toward the repair once you go ahead.

Water and ice systems

The water inlet valve, a common fridge leak.

Every fridge with a dispenser or ice maker has a water inlet valve. The fittings can leak under the cabinet, or the solenoid fails and the dispenser and ice maker stop getting water.

Laundry

How to spot a bad washer drain pump.

LG and Samsung washer drain pumps side by side. When a washer will not drain or hums at the end of a cycle, this small pump is the usual suspect, and the two brands fail in different ways.

Common repairs we handle.

Top-loader that fills but will not spin or agitate. The clutch shifter or its position sensor is the common culprit. We run the washer in its test mode, read the shifter at the connector, check the rotor and stator, and replace the shifter assembly when that is the failure.
Front-loader draining slowly and stopping mid-cycle. A sock, a coin or lint in the pump filter can stall the drain pump, and a worn pump hums without moving water. We clear the filter and hose, test the pump, and replace it if it no longer empties the drum.
Washer UE code on balanced loads. Worn suspension rods let the tub swing, so the control reads a balanced load as unbalanced. We test the rods on a service cycle and replace them as a set.

Models we service

LG product lines.

InstaView Door-in-Door refrigerators
ThinQ smart appliances
Signature luxury
Dual-inverter laundry
Ranges and wall ovens

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

Parts and labor, 3 months to 2 years depending on the type of repair. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Recent work

LG jobs we have closed.

See all case studies →

Nearby cities

LG service in neighboring cities.

More cities

LG across our service area.

FAQ

LG in Pinole questions, answered.

Our LG top-loader stopped spinning. Do we need a new motor?

Usually not. The direct-drive motor itself is rarely the problem; the shifter assembly or its sensor is the likelier failure. We test all three at the connector before quoting.
Can an older Pinole house's plumbing cause LG washer drain errors?

It can. A standpipe that is too short or partly blocked can siphon or back up and look like a pump fault. We check the drain hose height and the standpipe along with the pump, and tell you if a plumber is the right fix.
Do you service LG dryers as well?

Yes, gas and electric. No heat, a drum that squeaks or will not turn, or a dryer that shuts off early are all worth a diagnostic, and we check airflow before replacing a thermal fuse.

Need LG service in Pinole?

Tell us what is broken. We will quote it.