How far is Los Gatos from your San Ramon base?

About 45 minutes down 680 and 85 outside commute traffic. We route Los Gatos with Saratoga and the Los Altos Hills side of the valley, so we are through the area on regular service days and can usually hold a firm window for a bar that needs ice before Friday.

Our ice looks fine but the machine cannot keep up on weekends. Same problem?

Probably, just earlier in the curve. Output falls before clarity visibly suffers. If your bin runs dry on Saturday nights and the machine is rated for your volume, measure a day's production. Twenty percent under rating means the plate needs a descale before it costs you a float switch too.

Do you do quotes we can actually plan around?

Every quote is written before work begins, with the $75 diagnostic waived when you approve it. Repairs carry a 1-year warranty. No open-ended time and materials on your P&L.

HOSHIZAKI · LOS GATOS

Service · All Hoshizaki Models

Hoshizaki Ice & Refrigeration Service · Los Gatos, CA

Hoshizaki repair for Los Gatos restaurants and cocktail bars where cloudy ice is not an acceptable outcome.

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Hoshizaki in Los Gatos

Hoshizaki commercial service.

The restaurants along North Santa Cruz Avenue and around the Old Town side of Los Gatos care about ice quality in a way most towns do not. Cocktail programs here want hard, clear crescents, and a scaled Hoshizaki cannot deliver them. Cloudy, soft, fast-melting ice is the first complaint I hear from Los Gatos bar managers, and it is a water-system symptom, not a refrigeration one.

Scale on the KM evaporator plate does two things at once: it slows production and it degrades the ice itself. The plate freezes unevenly, cubes trap minerals and air, and drinks dilute fast. When output drops 20 percent from the rated daily number, the plate is fouled, full stop. South Bay water hardness makes that happen faster here than the manual's cleaning schedule admits.

ADRIUM Service Solutions comes down from San Ramon, EPA Section 608 Universal, CSLB #1136642. Written quotes, $75 diagnostic waived with repair, 7 days, because Los Gatos bars do their volume on weekends.

Common repairs we do

What we close on the truck.

Cloudy, fast-melting ice from a scaled evaporator. Mineral-fouled plates freeze unevenly and trap impurities in the cube instead of rinsing them away with the KM's design. Bartenders notice before the machine does. We descale the plate and full water circuit, and the difference shows in the glass the same night.
Freeze-up during harvest from a weak hot gas valve. When the hot gas valve underperforms, the ice sheet will not release cleanly, the new freeze starts on top of stuck ice, and the machine locks solid. We verify the valve with temperature measurements, replace it, and inspect the plate for damage from repeated frozen harvests.
Circulation pump wear on high-duty bar machines. A bar cuber cycling all evening runs its pump hard, and scale accelerates the wear. Noisy operation and malformed crescents on one side of the plate point to failing flow. We swap the pump and descale together, since installing a clean pump into a scaled system wastes the part.

Models we service

Hoshizaki product lines.

KM cuber ice machines
Refrigerated prep tables
Sushi display cases
Ice and water dispensers
Undercounter ice

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
Written

90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Hoshizaki service in neighboring cities.

More cities

Hoshizaki across our service area.

FAQ

Hoshizaki in Los Gatos questions, answered.

How far is Los Gatos from your San Ramon base?

About 45 minutes down 680 and 85 outside commute traffic. We route Los Gatos with Saratoga and the Los Altos Hills side of the valley, so we are through the area on regular service days and can usually hold a firm window for a bar that needs ice before Friday.
Our ice looks fine but the machine cannot keep up on weekends. Same problem?

Probably, just earlier in the curve. Output falls before clarity visibly suffers. If your bin runs dry on Saturday nights and the machine is rated for your volume, measure a day's production. Twenty percent under rating means the plate needs a descale before it costs you a float switch too.
Do you do quotes we can actually plan around?

Every quote is written before work begins, with the $75 diagnostic waived when you approve it. Repairs carry a 1-year warranty. No open-ended time and materials on your P&L.

Need Hoshizaki service in Los Gatos?

Tell us what is broken. We will quote it.