HOSHIZAKI · BURLINGAME
Service · All Hoshizaki ModelsHoshizaki Ice & Refrigeration Service · Burlingame, CA
Hoshizaki ice machine service for Burlingame's Broadway row, with the scale problem handled
- $75 diagnostic (waived with repair)
- Same or next-day best effort
- CSLB #1136642
Hoshizaki in Burlingame
Hoshizaki commercial service.
Walk the Broadway restaurant row in Burlingame and nearly every kitchen and bar back has an ice machine working full shifts, with Hoshizaki KM cubers heavily represented because operators trust them. They should. The KM series is built like a tank. But Bay Area municipal water runs hard, and scale builds on the evaporator plate faster than the manual implies, so a Burlingame Hoshizaki lives or dies by its water maintenance.
The pattern is consistent: production quietly slides, cubes come out shallow or cloudy, and by the time the machine cannot keep up with a Friday dinner rush the plate is coated. When the machine's production drops 20 percent from its rated daily ice, scale is the first place to look, and looking early is far cheaper than a harvest failure in August.
We service Hoshizaki for restaurants, hotels near SFO, and food service operators on a $75 diagnostic that is waived with the repair, with written quotes and a 1 year warranty on the work. We schedule around your service hours, 7 days.
Common repairs we do
What we close on the truck.
- Evaporator plate descaling and low production. Hard municipal water coats the KM plate's cells, the sheet of ice thins, and daily output falls off its rating. I do a proper nickel-safe descale, clean the water distribution tube, and measure a full freeze-harvest cycle afterward so you see the recovered production in numbers, not vibes.
- Float switch and water circuit faults. Scale and slime foul the reservoir float switch, and the KM either overfills, underfills, or shuts down mid-batch with water system errors. I clean or replace the float, sanitize the reservoir and lines, and check the inlet valve screen, because a starving water circuit imitates half the faults in the book.
- Harvest problems from a tired hot gas valve. When cubes hang on the plate and the machine stretches or aborts harvest, the hot gas valve is the usual suspect on older KM units. I confirm it against suction pressure behavior before replacing it. I am EPA 608 Universal certified, so refrigerant-side work happens legally and in-house.
Models we service
Hoshizaki product lines.
- KM cuber ice machines
- Refrigerated prep tables
- Sushi display cases
- Ice and water dispensers
- Undercounter ice
Pricing and warranty
What it costs. What we stand behind.
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$75
Diagnostic visit. Waived when you book the repair with us.
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Written
90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
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CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
Nearby cities
Hoshizaki service in neighboring cities.
More cities
Hoshizaki across our service area.
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FAQ
Hoshizaki in Burlingame questions, answered.
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Our Broadway restaurant's ice machine died before a weekend. What is the drive time from San Ramon?
Commercial down-equipment calls lead our queue. The drive from San Ramon is about an hour via the San Mateo Bridge, and since Hillsborough next door is on our regular Peninsula route we can often reach Broadway the same day. Weekends count as normal working days for us. -
How often does a Hoshizaki in Burlingame actually need cleaning?
On this water, plan on descaling and sanitizing every six months for a full-shift restaurant machine, not the once-a-year the manual suggests for average water. If your cubes are already cloudy or shallow, you are past due. We can put the machine on a standing schedule so it stops being your problem. -
Would a water filter save us these service calls?
A proper scale-inhibiting filter system slows the buildup meaningfully, but it does not eliminate descaling on Peninsula water. I size the filtration to the machine at the diagnostic visit and give you the honest interval in writing, because selling you a filter and promising zero maintenance would just cost you a plate later.
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