How far is Union City from your San Ramon base?

About 25 minutes on 680 to 880. Fremont, Hayward, and Newark are all close by, so I can often combine a Union City stop with one of those on the same trip.

What's the warranty on repairs and new installs?

A new self-contained unit carries 10 years parts and 10 years labor. Repair work on your existing machine is warrantied for 1 year.

Do you service small clinic units the same as bigger restaurant machines?

Yes, the diagnostic and repair process is identical regardless of size or setting. A clinic's Symphony Plus fails from the same coil, water flow, or gearbox causes as a restaurant's Horizon unit.

FOLLETT · UNION CITY

Service · All Follett Models

Follett Commercial Ice Machine Repair · Union City, CA

Follett ice machine repair for Union City's medical offices and South Bay rental units.

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Follett in Union City

Follett commercial service.

Union City is mostly residential with a scattering of medical clinics and small restaurants, and the Symphony Plus dispensers I service most often here are in those clinic waiting rooms rather than big kitchens.

A good number of homes in the Decoto area and around town have added an ADU or converted garage over the past several years, and I've serviced a handful of compact commercial-style ice units in those rental kitchenettes, same parts and failure causes as anything larger.

ADRIUM Service Solutions is based in San Ramon, EPA Section 608 Universal certified, CSLB #1136642. The $75 diagnostic is waived if you have us do the repair, and you get a written quote before any part is ordered. Commercial refrigeration work runs through Bay Area Refrigeration Service, our sister division, and we're out seven days a week.

Common repairs we do

What we close on the truck.

Condenser coil fouled from dust buildup. Clinic units sitting near an HVAC return pull in more dust than people expect, and that packs into the condenser coil over time. Once the coil can't reject heat properly, head pressure and amp draw climb every cycle, and the run capacitor is usually the first part to fail since it's the weakest electrical link in that circuit.
Water inlet or drain partially blocked. A clinic dispenser running steady through a full day of patients builds scale in the fill valve gradually, and the fault shows up as a low production error rather than a full stop. Front desk staff often mention the dispenser has seemed slow for a week before anyone calls it in.
Auger and gearbox wear in rental kitchenette units. Compact units in converted rental units see regular daily use from tenants, and the auger flight and gearbox wear down over years of that use, the motor still runs but the machine is only cutting a fraction of the ice it used to.

Models we service

Follett product lines.

Horizon Elite nugget ice machines
Horizon 700 Chewblet ice
Symphony Plus ice and water dispensers
Ice and water dispensers
Undercounter nugget ice

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
Written

90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Recent work

Follett jobs we have closed.

Walnut Creek, CA · Commercial Ice Machine

Follett Horizon 700 Ice Machine Repair at Cafe 1277, Walnut Creek

Cafe 1277 in Walnut Creek called us about their Follett Horizon 700 nugget ice machine acting up under the counter, glitching and cutting out during service.
Read case →

See all case studies →

Nearby cities

Follett service in neighboring cities.

FAQ

Follett in Union City questions, answered.

How far is Union City from your San Ramon base?

About 25 minutes on 680 to 880. Fremont, Hayward, and Newark are all close by, so I can often combine a Union City stop with one of those on the same trip.
What's the warranty on repairs and new installs?

A new self-contained unit carries 10 years parts and 10 years labor. Repair work on your existing machine is warrantied for 1 year.
Do you service small clinic units the same as bigger restaurant machines?

Yes, the diagnostic and repair process is identical regardless of size or setting. A clinic's Symphony Plus fails from the same coil, water flow, or gearbox causes as a restaurant's Horizon unit.

Need Follett service in Union City?

Tell us what is broken. We will quote it.

Call (925) 999-4095