Would moving the ice machine help in a hot back room?

Sometimes more than any part. A few inches more clearance or a spot away from an oven can drop the air temperature at the grille enough to matter. We can measure it and tell you whether the location is costing you ice.

Is it worth servicing a Follett before summer?

Yes, for a machine that has to keep up in July. We clean the condenser, test the capacitor and the fan, check the auger current and replace the filter. Anything worn is quoted in writing before we touch it.

Does our Follett need a different filter on Clayton water?

Use a filter made for your model and your water, and change it on time. We look at what builds up inside the machine and suggest a cartridge and an interval from that, not from a guess.

FOLLETT · CLAYTON

Service · All Follett Models

Follett Commercial Ice Machine Repair · Clayton, CA

Follett Horizon 700 and Chewblet ice repair in Clayton, built around hot summer afternoons.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Follett in Clayton

Follett commercial service.

Clayton sits at the foot of Mount Diablo and its summers are hot and dry. A self-contained, air-cooled Follett like the Horizon 700 rejects its heat into the room, so on a hot afternoon it works against warmer air just as demand for ice peaks. Any weakness in the condenser, the fan or the run capacitor shows up then.

We check airflow and the electrical parts before we talk about refrigerant. When the sealed system does need work, it is done under ADRIUM's EPA 608 Universal certification and CSLB #1136642. The technician covering Clayton is based in Benicia. The work begins with a $99 diagnostic, which is credited toward the repair, and a written quote.

Common repairs we handle.

Short-cycling in summer heat. A machine that starts, runs briefly and shuts off is often protecting itself from high head pressure or a weak start. We clean the coil, test the fan and the capacitor, and measure pressures with the machine making ice.
Low ice on hot days, normal ice at night. Production that sags in the heat and recovers overnight points to heat rejection, not the ice-making assembly. We check the air temperature at the grille, the coil condition and the refrigerant charge. If the charge is low, the leak is found and repaired before any recharge.
Deposits in the water path and filter. Clayton gets Contra Costa Water District water drawn from the Delta. Whatever its mineral content on a given day, the inlet, the cylinder and the drain collect deposits over time. We check the filter date and look for buildup at every service.

Models we service

Follett product lines.

Horizon Elite nugget ice machines
Horizon 700 Chewblet ice
Symphony Plus ice and water dispensers
Ice and water dispensers
Undercounter nugget ice

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

Parts and labor, 3 months to 2 years depending on the type of repair. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Recent work

Follett jobs we have closed.

Walnut Creek, CA · Commercial Ice Machine

Follett Horizon 700 Ice Machine Repair at Cafe 1277, Walnut Creek

Cafe 1277 in Walnut Creek called us about their Follett Horizon 700 nugget ice machine acting up under the counter, glitching and cutting out during service.
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Nearby cities

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More cities

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FAQ

Follett in Clayton questions, answered.

Would moving the ice machine help in a hot back room?

Sometimes more than any part. A few inches more clearance or a spot away from an oven can drop the air temperature at the grille enough to matter. We can measure it and tell you whether the location is costing you ice.
Is it worth servicing a Follett before summer?

Yes, for a machine that has to keep up in July. We clean the condenser, test the capacitor and the fan, check the auger current and replace the filter. Anything worn is quoted in writing before we touch it.
Does our Follett need a different filter on Clayton water?

Use a filter made for your model and your water, and change it on time. We look at what builds up inside the machine and suggest a cartridge and an interval from that, not from a guess.

Need Follett service in Clayton?

Tell us what is broken. We will quote it.