Where do you diagnose Franke machines?

At the machine. Franke equipment connects to the water supply and drain, so we come to your location for diagnosis.

We source Franke wear and failure parts, the things that go on these machines most often. If a job needs something specific we'll order it and give you the timeline in the quote. We don't open a machine and leave you guessing.

Which Franke models do you service?

The A300, A400, A600, A800, A1000, SB1200, Mytico, and Spectra super-automatics, plus the FoamMaster milk systems. We also passed Franke's technical certification exam for the McDonald's IHTs, which run on Franke. Fully and semi-automatic both.

Do you offer scheduled maintenance?

Yes. We can set up a descaling and maintenance schedule around your volume so the machine gets serviced before it fails. Tell us how many drinks a day you're pulling and we'll build it around that.

Why use Franke authorized service instead of whoever's cheapest?

Because guesswork on a super-automatic gets expensive fast. We provide Franke authorized service and hold the A-Line technical certification, so we find the actual fault and fix it once. A cheaper tech who's never been inside a Franke usually means a second visit and a bigger bill.

Franke authorized service · A-Line technical certification · not a sales dealer

Franke Coffee Machine Repair in the Tri-Valley

We provide Franke authorized service with A-Line technical certification, and we repair Franke super-automatics across the Bay Area. That covers the A300, A400, A600, A800, A1000, SB1200, Mytico, and Spectra in offices, break rooms, restaurants, quick-service spots, and convenience stores. These machines connect to water and drainage, so we diagnose them on site. We're based in San Ramon and run this corridor every week. You get a written quote before repair starts.

Call (925) 999-4095

On-site diagnostic: A400 $150, A800 $200, A1000 $250. Tell us the model when you book.
6 months on repair parts. 90 days on consumables.
Written quote before any work
CSLB #1136642

Our Franke certification

In June 2026 we completed two certifications from Franke Coffee Systems N.A. in Smyrna, TN: the Franke Technical Certification Training for the A-Line (fully and semi-automatic), and the Technical Certification Exam for McDonald's IHTs. Both are current and listed on our Franke page. Franke trains its own service techs on these platforms, and that's the training we went through.

What breaks on Franke A-Line, and how we fix it

The brewer unit takes the most abuse. Pucks stop ejecting clean, the brew chamber binds, or extraction goes weak and watery because the group is fouled or a seal has failed. We pull the brewer, clean or rebuild it, and replace the seals that quit rather than chasing the problem with settings that won't hold.

The FoamMaster milk system is the other big one. Foam goes flat or inconsistent, the milk line clogs, or the unit won't draw because the air valve or pump is gummed with old dairy. We strip the milk circuit, clean or replace the valves and lines, and confirm the system primes and foams right before we leave.

Grinders are next. Worn burrs throw off dose and grind consistency, and a machine that used to pull a tight shot starts running fast and sour. When the burrs are past spec we swap them and recalibrate the dose, instead of nudging settings to hide worn parts.

Then there's the water side. Flow meters drift and the machine over- or under-fills. Pumps lose pressure. Boilers and heating elements fail or fur up with scale until the temperature won't hold. Scale is behind a lot of it, so we descale, check the flow meter, and test the pump and boiler to get the readings honest again.

Last is the control boards and touchscreens. Screens go dark or unresponsive, error codes lock the machine, or a board fault drops a function. We read the codes, test the board and harness, and replace the part that's actually failed.

Descaling and maintenance

Most of the expensive Franke failures we see started as scale and skipped maintenance. Tri-Valley water is hard, and it builds up in the boiler, the flow meter, and the valves until something quits in the middle of your morning rush. Regular descaling and a maintenance cleaning cost a fraction of a boiler or a board, and they keep the shots consistent in between. If you run these machines hard, put it on a schedule. Tell us your volume and we'll set one up around it.

On-site service in the Tri-Valley

We're dispatched out of San Ramon, so the Tri-Valley is close. We cover Dublin, Pleasanton, and Livermore in the core, plus San Ramon, Danville, Alamo, and Blackhawk up the San Ramon Valley. We diagnose the plumbed machine where it operates. Tell us the model when you call so we can confirm the diagnostic fee.

Questions commercial operators ask

Where do you diagnose Franke machines?: At the machine. Franke equipment connects to the water supply and drain, so we come to your location for diagnosis.
What is the on-site diagnostic fee?: On-site diagnostic: A400 $150, A800 $200, A1000 $250. Tell us the model when you book.
Do you carry parts?: We source Franke wear and failure parts, the things that go on these machines most often. If a job needs something specific we'll order it and give you the timeline in the quote. We don't open a machine and leave you guessing.
Which Franke models do you service?: The A300, A400, A600, A800, A1000, SB1200, Mytico, and Spectra super-automatics, plus the FoamMaster milk systems. We also passed Franke's technical certification exam for the McDonald's IHTs, which run on Franke. Fully and semi-automatic both.
Do you offer scheduled maintenance?: Yes. We can set up a descaling and maintenance schedule around your volume so the machine gets serviced before it fails. Tell us how many drinks a day you're pulling and we'll build it around that.
Why use Franke authorized service instead of whoever's cheapest?: Because guesswork on a super-automatic gets expensive fast. We provide Franke authorized service and hold the A-Line technical certification, so we find the actual fault and fix it once. A cheaper tech who's never been inside a Franke usually means a second visit and a bigger bill.
What warranty applies after a Franke repair?: 6 months on parts and labor; 90 days on consumables.

Get it fixed

Call us or send a message with the model and what it's doing. On-site diagnostic: A400 $150, A800 $200, A1000 $250. Tell us the model when you book. We diagnose the plumbed machine on site and quote repair work after the visit. 6 months on parts and labor; 90 days on consumables. Licensed and authorized: CSLB #1136642, Franke authorized service with A-Line technical certification; not a sales dealer.