SCOTSMAN · LOS GATOS
Service · All Scotsman ModelsScotsman Commercial Ice Machine Repair · Los Gatos, CA
Independent Scotsman ice machine repair for the cafes, restaurants, and offices around Los Gatos.
- $99 diagnostic (credited toward the repair)
- Same or next-day best effort
- CSLB #1136642
Scotsman in Los Gatos
Scotsman commercial service.
Scotsman shows up around Los Gatos in a few different settings, nugget and flake machines at the casual restaurants and cafes downtown, and cubers in the break rooms of the offices near Los Gatos Boulevard. Nugget ice especially has caught on with the newer fast-casual spots along the corridor.
We service Scotsman as an independent shop, no factory dealer relationship or certification claimed. Most calls split between the Prodigy line's control board issues and the older mechanical units where a worn gearbox or a scaled evaporator is the culprit.
It's a longer haul from San Ramon down through 880 and 17, but a dead machine during business hours still gets pushed up the schedule same as anywhere closer.
Los Gatos details
Work we documented in Los Gatos.
Los Gatos is about 38 miles from our base in San Ramon, in a straight line. We service ZIP codes 95030, 95032 and 95033 in Los Gatos.
Across the Bay Area we completed more than 1,200 repair and service jobs in the last 12 months.
Scotsman product lines and all 65 cities we cover for the brand are on our Scotsman page. Recent published jobs from Los Gatos are on our Los Gatos page.
Published jobs near Los Gatos
Common repairs we handle.
- Prodigy control board faults. Scotsman's Prodigy line runs on a control board that reports fault codes, and a board that's failed or a sensor reading out of range will stop production and flash a code most staff can't interpret. We read the code, verify it against the actual sensor readings, and replace only the part that's actually bad.
- Auger and gearbox wear on flake and nugget machines. The auger and gearbox that shave and push ice on flake and nugget machines take continuous mechanical load, and a grinding sound or slowing ice output usually means the gearbox is wearing out. We test motor draw before committing to a gearbox replacement, since sometimes it's a simpler bearing issue.
- Scale buildup on cubers. Santa Clara Valley water runs moderately hard, and a Scotsman cuber that's skipped its descale schedule shows it first as slow harvest and undersized cubes, then a full stop. We descale, check the filter, and set a realistic maintenance interval for the local water.
Pricing and warranty
What it costs. What we stand behind.
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$99
Diagnostic visit. Credited toward the repair.
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Written
Parts and labor, 3 months to 2 years depending on the type of repair. Quoted in writing before work starts.
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CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
Nearby cities
Scotsman service in neighboring cities.
FAQ
Scotsman in Los Gatos questions, answered.
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Do you have a relationship with Scotsman?
No factory relationship or certification, we service Scotsman as an independent shop. We'll give you an honest read on the fault and a written quote before any repair. -
How soon can you get to Los Gatos?
We're a longer drive from our San Ramon base, but real outages during business hours jump the line and usually get same or next-day service. Open 7AM to 7PM, seven days. Call (925) 999-4095. -
What's the diagnostic fee?
$99, credited toward the repair.
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