Our LG front-loader shows LE. Is the motor finished?

Rarely. On dual-inverter washers, LE usually points to a drifted rotor-position sensor. We test the sensor and the stator before quoting anything, and the sensor is a much smaller repair than a motor.

Is Benicia's water hard enough to affect an LG washer?

It is moderately hard, so scale builds more slowly than in harder water but still collects in the inlet screens over the years. A washer that fills slowly or trips a fill error is worth a screen check before anything else.

Do you repair LG ranges too?

Only the Signature Kitchen Suite line. On mainstream LG freestanding ranges, replacement is usually the honest call, and we would rather say so before a diagnostic. On a Signature Kitchen Suite range, the spark switch behind the control knob tends to wear around year five, and that repair is fully in scope.

LG · BENICIA

Service · All LG Models

LG Appliance Repair · Benicia, CA

LG washer, dryer and fridge repair from a technician based right here in Benicia.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

LG in Benicia

LG in Benicia kitchens.

Our technician for this stretch of the Carquinez Strait is based right here in Benicia, so an LG call on the Eastside, in Southampton or on the West Side starts from inside town. LG makes some of the best washers and dryers you can buy, and when a dual-inverter front-loader does fail, it tends to be in a few known and fixable ways.

Benicia's water is moderately hard and varies with the mix of State Water Project, Lake Berryessa and Lake Herman supply, which is worth knowing when a washer fills slowly or an icemaker falls behind. Much of the housing dates from the 1970s to the 1990s, so we look at the outlet, the hoses and the drain standpipe along with the machine. The $99 diagnostic is credited toward the repair, with a written quote before work begins.

Water and ice systems

The water inlet valve, a common fridge leak.

Every fridge with a dispenser or ice maker has a water inlet valve. The fittings can leak under the cabinet, or the solenoid fails and the dispenser and ice maker stop getting water.

Laundry

How to spot a bad washer drain pump.

LG and Samsung washer drain pumps side by side. When a washer will not drain or hums at the end of a cycle, this small pump is the usual suspect, and the two brands fail in different ways.

Common repairs we handle.

LE motor fault on a dual-inverter front-loader. An LE code on these washers usually means the rotor-position sensor has drifted, not that the motor is gone. We test the sensor and the stator at the connector on a service cycle and quote the sensor if that is the failure.
UE unbalance code with a normal load. When the washer throws UE on towels or sheets that should balance, a worn suspension rod is the usual cause. We test each rod on a service cycle before replacing parts, and check that the machine sits level on the floor.
ThinQ app showing the appliance offline. When ThinQ drops the connection and the unit looks dead in the app, the Wi-Fi module on the door is the part that fails. The swap is straightforward but rarely worth a visit on its own, so we do it as an add-on to another repair.

Models we service

LG product lines.

InstaView Door-in-Door refrigerators
ThinQ smart appliances
Signature luxury
Dual-inverter laundry
Ranges and wall ovens

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

Parts and labor, 3 months to 2 years depending on the type of repair. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Recent work

LG jobs we have closed.

See all case studies →

Nearby cities

LG service in neighboring cities.

More cities

LG across our service area.

FAQ

LG in Benicia questions, answered.

Our LG front-loader shows LE. Is the motor finished?

Rarely. On dual-inverter washers, LE usually points to a drifted rotor-position sensor. We test the sensor and the stator before quoting anything, and the sensor is a much smaller repair than a motor.
Is Benicia's water hard enough to affect an LG washer?

It is moderately hard, so scale builds more slowly than in harder water but still collects in the inlet screens over the years. A washer that fills slowly or trips a fill error is worth a screen check before anything else.
Do you repair LG ranges too?

Only the Signature Kitchen Suite line. On mainstream LG freestanding ranges, replacement is usually the honest call, and we would rather say so before a diagnostic. On a Signature Kitchen Suite range, the spark switch behind the control knob tends to wear around year five, and that repair is fully in scope.

Need LG service in Benicia?

Tell us what is broken. We will quote it.