Our ice machine keeps up in spring and falls behind every summer. Why?

An air-cooled machine makes less ice in a hot room, and a dirty condenser makes it worse. Clean the coil before summer, keep the vents clear, and if the room itself is hot, talk to us about the location. We can measure the air at the condenser.

Does Clayton's Delta water mean more descaling?

We set the interval by what we find on the plate, not by a number in a chart. Machines on the same water scale at different rates because they run different hours. At each service we check the plate and adjust the schedule.

Can you look at the prep table while you are here for the ice machine?

Yes. A Hoshizaki prep table has a thermistor in its discharge airflow that drifts with age and lets the table hold 6 to 8 degrees warm. We carry the calibrated part. In summer, a warm rail can be the sensor or the heat, and a reference thermometer tells them apart. Tell us about every unit when you book.

HOSHIZAKI · CLAYTON

Service · All Hoshizaki Models

Hoshizaki Ice & Refrigeration Service · Clayton, CA

Hoshizaki KM cuber repair in Clayton, where hot, dry summers push air-cooled ice machines hard.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Hoshizaki in Clayton

Hoshizaki commercial service.

Clayton sits at the foot of Mount Diablo, next to Concord, and its summers run hot and dry. An air-cooled KM cuber rejects its heat into the room, so on a hot day it freezes more slowly just when the bar or kitchen needs the most ice. A dirty condenser turns that slowdown into a shutdown on high head pressure.

Clayton is on Contra Costa Water District water, drawn from the Delta, and any supply leaves deposits on the plate over time. We check airflow and the plate together. ADRIUM holds EPA 608 Universal certification for sealed-system repairs. The technician who covers Clayton is based in Benicia, and the $99 diagnostic is credited toward the repair, with a written quote first.

Common repairs we handle.

High-pressure shutdown on a hot afternoon. We clean the condenser, confirm the fan motor runs at speed and check the air temperature where the machine breathes. If pressures stay high on a clean coil, we look at the charge and the location.
Long freeze cycles in summer. Freeze time stretches as the room warms, and a scaled plate stretches it further. We time a freeze cycle, compare it with the factory chart for those conditions and fix what is adding the time.
Hot-gas valve that stops the harvest. A valve hung open or closed stops the harvest while the compressor keeps running. We isolate it, test the coil resistance and replace it with the OEM part.

Models we service

Hoshizaki product lines.

KM cuber ice machines
Refrigerated prep tables
Sushi display cases
Ice and water dispensers
Undercounter ice

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

Parts and labor, 3 months to 2 years depending on the type of repair. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Hoshizaki service in neighboring cities.

More cities

Hoshizaki across our service area.

FAQ

Hoshizaki in Clayton questions, answered.

Our ice machine keeps up in spring and falls behind every summer. Why?

An air-cooled machine makes less ice in a hot room, and a dirty condenser makes it worse. Clean the coil before summer, keep the vents clear, and if the room itself is hot, talk to us about the location. We can measure the air at the condenser.
Does Clayton's Delta water mean more descaling?

We set the interval by what we find on the plate, not by a number in a chart. Machines on the same water scale at different rates because they run different hours. At each service we check the plate and adjust the schedule.
Can you look at the prep table while you are here for the ice machine?

Yes. A Hoshizaki prep table has a thermistor in its discharge airflow that drifts with age and lets the table hold 6 to 8 degrees warm. We carry the calibrated part. In summer, a warm rail can be the sensor or the heat, and a reference thermometer tells them apart. Tell us about every unit when you book.

Need Hoshizaki service in Clayton?

Tell us what is broken. We will quote it.