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ADRIUM Service Solutions
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+
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HOSHIZAKI · BENICIA

Service · All Hoshizaki Models

Hoshizaki Ice & Refrigeration Service · Benicia, CA

Hoshizaki ice machine and refrigeration service in Benicia, from First Street to the Arsenal district.

  • $99 diagnostic (credited toward the repair)
  • Same or next-day best effort
  • CSLB #1136642
Call (925) 999-4095

Hoshizaki in Benicia

Hoshizaki commercial service.

A KM cuber that runs all the time and never drops its ice has usually stopped harvesting, and the hot-gas valve is the common cause. Hung closed, the plate never warms enough to release the cubes. Hung open, the machine cannot freeze properly. Either way production stops while the compressor keeps running.

Hoshizaki calls in town go to our technician, who is based right here in Benicia, whether the machine is downtown near First Street or out in the Arsenal district. We isolate the valve, test its coil resistance and replace it with the OEM part, since aftermarket coils on these units do not hold up. The $99 diagnostic is credited toward the repair, and the quote is written first.

Common repairs we handle.

  • Hot-gas valve hanging open or closed. We confirm the valve is the fault by isolating it and testing coil resistance, then replace it with the OEM valve or coil. Skipping that test is costly, because a stuck valve can look like a refrigerant problem.
  • Scale building on moderately hard water. Benicia's water is moderately hard and shifts with the supply the city is using, so scale still builds on the evaporator plate. We descale the plate and the water system and time a cycle to confirm production is back. A heavily crusted plate means the float and pump get a look too.
  • Undercounter unit with a high-temp alarm. A Hoshizaki undercounter that throws a high-temp alarm usually has a dust-blocked condenser. We clean the coil, check the fan motor and replace the filter, then watch the unit run through a cycle.

Models we service

Hoshizaki product lines.

  • KM cuber ice machines
  • Refrigerated prep tables
  • Sushi display cases
  • Ice and water dispensers
  • Undercounter ice

Pricing and warranty

What it costs. What we stand behind.

  • $99

    Diagnostic visit. Credited toward the repair.

  • Written

    Parts and labor, 3 months to 2 years depending on the type of repair. Quoted in writing before work starts.

  • CSLB

    #1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Hoshizaki service in neighboring cities.

FAQ

Hoshizaki in Benicia questions, answered.

  • Our cuber runs nonstop but the bin stays empty. What failed?
    Most likely the harvest. A hot-gas valve stuck open or closed stops the release of ice while the compressor keeps running. A failed thermistor can cause something similar. We test both before any part is ordered. Power-cycling the machine will not free a stuck valve, so switch it off and call rather than resetting it all day.
  • Is an aftermarket hot-gas valve good enough?
    Not on these units. Aftermarket coils do not hold up on KM cubers, and a second failure costs more than the OEM part would have. We quote the OEM valve or coil.
  • Does ADRIUM handle the refrigerant work too?
    Yes. ADRIUM holds EPA 608 Universal certification and CSLB #1136642, so valve replacement, brazing and recharging stay with one company. A leak gets repaired before the system is recharged.

Need Hoshizaki service in Benicia?

Tell us what is broken. We will quote it.

Call (925) 999-4095
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