How long is the drive from San Ramon to Portola Valley?

Around 50 to 60 minutes down I-680 and across on 92 or 280. We run Portola Valley with Woodside and Hillsborough on the same Peninsula day, and you get a written arrival time once we lock the booking in.

Does a PSPS outage affect our Traulsen unit?

The compressor and controller both need power, so a shutoff without backup means the cabinet will warm over time like any refrigerator. If you run a generator, tell us before we arrive so we can check the unit came back up correctly.

Who handles the invoice and quote if we're not on-site?

Whoever manages the property. We confirm the window, do the work, and send the written quote and invoice to whoever handles it, same as the diagnostic and one-year repair warranty documentation.

TRAULSEN · PORTOLA VALLEY

Service · All Traulsen Models

Traulsen Commercial Refrigeration Repair · Portola Valley, CA

Traulsen service for Portola Valley estate kitchens, on the same Peninsula route as Woodside and Hillsborough

$99 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Traulsen in Portola Valley

Traulsen commercial service.

Outside its small town center, Portola Valley has almost no commercial space, so nearly every Traulsen I touch is in a house, on Alpine Road, Portola Road, or one of the ranch properties toward Skyline. These are prep kitchens built for real cooking, and what I find is a commercial reach-in or a wine and cheese cabinet conversion built into custom millwork, chosen because Traulsen is what an actual commercial kitchen runs, not a residential-grade substitute.

The failures are the same ones any Traulsen sees anywhere. Hinge cartridges wear out, condensers foul when they are enclosed in cabinetry, probes drift, and the INTELA-TRAUL controller on newer units records a fault code before I open anything. Portola Valley is a wildfire-aware community, and during a PG&E public-safety shutoff a refrigeration unit is one more thing on a household's mind, so I make sure the alarm history and the actual cabinet temperature match before I leave, shutoff or not.

Bay Area Refrigeration Service is the division that handles commercial units like this one. I hold EPA Section 608 Universal certification under CSLB #1136642. Diagnostic runs $99 and goes away with an approved repair, the quote is always written before we start, and we work seven days a week.

Common repairs we do

What we close on the truck.

Condenser starvation inside custom cabinetry. Custom millwork on the wooded-acreage homes here often boxes a Traulsen condenser in tight, and the unit runs hot and cycles on its limits until the compressor gives out early. I clean the coil, measure real clearance, and put the venting fix in writing.
Probe drift and nuisance alarms in quiet houses. On a ranch property where the kitchen sits empty for stretches, an overnight alarm is almost always a thermistor drifting, not a failing compressor. I check each probe against a calibrated thermometer, swap the one that is off, and clear the alarm log.
Door hinge cartridge and gasket renewal. Even a cabinet that gets used lightly wears out its hinges and gaskets over the years, and a door that will not pull shut lets in humid air that ices the coil. I rebuild the hinges, fit the correct gasket profile, and confirm the perimeter heater is keeping the frame dry.

Models we service

Traulsen product lines.

Reach-ins
Roll-ins
Under-counters
Blast chillers

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Waived when you book the repair with us.
Written

3 months standard, 1 year on inverter boards, up to 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Traulsen service in neighboring cities.

More cities

Traulsen across our service area.

FAQ

Traulsen in Portola Valley questions, answered.

How long is the drive from San Ramon to Portola Valley?

Around 50 to 60 minutes down I-680 and across on 92 or 280. We run Portola Valley with Woodside and Hillsborough on the same Peninsula day, and you get a written arrival time once we lock the booking in.
Does a PSPS outage affect our Traulsen unit?

The compressor and controller both need power, so a shutoff without backup means the cabinet will warm over time like any refrigerator. If you run a generator, tell us before we arrive so we can check the unit came back up correctly.
Who handles the invoice and quote if we're not on-site?

Whoever manages the property. We confirm the window, do the work, and send the written quote and invoice to whoever handles it, same as the diagnostic and one-year repair warranty documentation.

Need Traulsen service in Portola Valley?

Tell us what is broken. We will quote it.