How quickly can you reach Concord from San Ramon?

About 25 minutes north on 680. We route Concord together with Pleasant Hill, Walnut Creek, and Martinez, so there is usually a tech in the Diablo Valley corridor most days and same-day service is realistic. Loaded-cabinet emergencies get moved to the front.

Can you service Traulsen units in a healthcare facility kitchen?

Yes. Traulsen is common in medical food service precisely because of its build, and our refrigeration division handles those cabinets, including working around your kitchen's service hours and providing the written documentation your facility needs for the repair.

Do you charge separately for the diagnosis?

The diagnostic visit is $75, waived when you approve the repair, so a completed job costs only the quoted work. Repairs carry a one-year warranty.

TRAULSEN · CONCORD

Service · All Traulsen Models

Traulsen Commercial Refrigeration Repair · Concord, CA

Traulsen repair for Concord restaurants, medical kitchens, and commissaries

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Traulsen in Concord

Traulsen commercial service.

Concord is the biggest city in Contra Costa County and it eats like one. The restaurants around Todos Santos Plaza, the food halls and chains along Willow Pass and Clayton Road, the medical campus kitchens, and the commissaries feeding all of it run serious refrigeration. Traulsen is common in the medical and institutional kitchens here specifically because the cabinets are built heavier than standard reach-in lines and hold temperature documentation-grade steady. When one of those cabinets faults, we come up 680 from San Ramon.

Institutional Traulsens tend to be newer units with the INTELA-TRAUL microprocessor, and those controllers throw specific fault codes for probes, fans, and communication errors. Reading the code history is the first step of every diagnosis I do, because it separates a $60 thermistor from a sealed-system problem in five minutes. Remote systems, where the condensing unit sits on the roof, get the full circuit traced before we condemn anything at either end.

Commercial refrigeration runs through our Bay Area Refrigeration Service division. EPA Section 608 Universal certified, CSLB #1136642, written quotes, $75 diagnostic waived with repair, available seven days.

Common repairs we do

What we close on the truck.

Roof-mounted remote condensing unit failures. Several Concord commercial buildings run Traulsen remote reach-ins with the condensing unit on the roof. A warm box can be a cabinet-side contactor, a refrigerant leak in the line set, or a failed unit thirty feet up. We trace the circuit from the cabinet to the roof with gauges and a meter, find the actual failure point, and quote that instead of the easiest guess.
Probe and alarm faults on medical-duty cabinets. Kitchens that log temperatures for compliance cannot live with a cabinet that alarms falsely or reads wrong. Drifted thermistors on INTELA-TRAUL controls cause both. We verify each probe against a calibrated reference, replace what has drifted, clear the fault history, and leave you with a cabinet whose display you can trust for your logs.
Defrost system failures on freezer and dual-temp units. A failed defrost heater or termination thermostat ices the evaporator solid, and the first symptom is a freezer that slowly loses ground during busy days. We melt out the coil, test the heater element and termination sensor electrically, replace the failed component, and run a forced defrost to confirm the cycle completes on its own.

Models we service

Traulsen product lines.

Reach-ins
Roll-ins
Under-counters
Blast chillers

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
Written

90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Traulsen service in neighboring cities.

FAQ

Traulsen in Concord questions, answered.

How quickly can you reach Concord from San Ramon?

About 25 minutes north on 680. We route Concord together with Pleasant Hill, Walnut Creek, and Martinez, so there is usually a tech in the Diablo Valley corridor most days and same-day service is realistic. Loaded-cabinet emergencies get moved to the front.
Can you service Traulsen units in a healthcare facility kitchen?

Yes. Traulsen is common in medical food service precisely because of its build, and our refrigeration division handles those cabinets, including working around your kitchen's service hours and providing the written documentation your facility needs for the repair.
Do you charge separately for the diagnosis?

The diagnostic visit is $75, waived when you approve the repair, so a completed job costs only the quoted work. Repairs carry a one-year warranty.

Need Traulsen service in Concord?

Tell us what is broken. We will quote it.