Are you an authorized Scotsman dealer?

No. We service Scotsman ice machines as an independent repair company, no manufacturer authorization or certification claimed.

Can you get to a Cupertino boba shop fast?

We're dispatched from San Ramon, so it's a longer drive, but a down ice machine during business hours gets priority scheduling. Call (925) 999-4095.

What's the fee to diagnose it?

$99, credited toward the repair.

SCOTSMAN · CUPERTINO

Service · All Scotsman Models

Scotsman Commercial Ice Machine Repair · Cupertino, CA

Independent Scotsman ice machine repair for Cupertino's boba shops, restaurants and cafes.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Scotsman in Cupertino

Scotsman commercial service.

Scotsman machines, especially the nugget and flake ice heads, are a fixture behind Cupertino's boba and tea counters, plus the cube machines running in restaurant kitchens and office break rooms.

We service Scotsman as an independent company. Manitowoc is the only commercial ice machine brand we provide authorized service for, and we're upfront about that.

$99 diagnostic, credited toward the repair. A down machine during business hours moves up the schedule.

Common repairs we handle.

Nugget ice production faults. When a Scotsman nugget machine slows down or stops making ice, it's usually the auger motor, a worn bearing, or scale buildup on the evaporator. We diagnose before replacing parts.
Scale and water filtration issues. Cupertino's harder water shortens the life of a Scotsman head fast if the filter and descale schedule slip. We reset the maintenance cycle so the machine keeps its output.
Control board and sensor failures. A machine that runs but won't cycle, or throws an error code, often points to a control board or thermistor fault. We test against the machine's own diagnostics rather than swap parts blind.

Models we service

Scotsman product lines.

Prodigy ELITE modular cube ice machines
Brilliance gourmet ice (cube and nugget)
Meridian and undercounter ice machines
Flake and nugget ice machines
Remote air-cooled and water-cooled condenser units
Ice storage bins and dispensers

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

Parts and labor, 3 months to 2 years depending on the type of repair. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Scotsman service in neighboring cities.

More cities

Scotsman across our service area.

FAQ

Scotsman in Cupertino questions, answered.

Are you an authorized Scotsman dealer?

No. We service Scotsman ice machines as an independent repair company, no manufacturer authorization or certification claimed.
Can you get to a Cupertino boba shop fast?

We're dispatched from San Ramon, so it's a longer drive, but a down ice machine during business hours gets priority scheduling. Call (925) 999-4095.
What's the fee to diagnose it?

$99, credited toward the repair.

Need Scotsman service in Cupertino?

Tell us what is broken. We will quote it.