Do you actually come to East Palo Alto, or just Palo Alto and Menlo Park?

We come to East Palo Alto. Our Peninsula-based technician covers it the same way as the cities around it, and we don't charge differently or schedule it as an afterthought.

My tenant says the remote for the ductless unit stopped working. Do we need a new unit?

Not usually. That's most often a receiver board issue inside the head itself, which is a repair, not a replacement. I test the board directly before telling you it needs anything bigger.

The unit in our converted garage blows cold air even with the heat setting on. What's wrong?

That's almost always a stuck reversing valve or a defrost sensor fault, not the compressor. I confirm which one it is before quoting a repair, since the two fixes are very different in scope.

MITSUBISHI · EAST PALO ALTO

Mitsubishi factory-trained · Jun 2026

Mitsubishi Ductless Mini-Split & Heat Pump Repair · East Palo Alto, CA

Mitsubishi ductless repair in East Palo Alto, keeping single rooms and converted units comfortable across the city's dense rental blocks.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Mitsubishi in East Palo Alto

Mitsubishi in East Palo Alto kitchens.

East Palo Alto is a working-family city with a lot of dense rental housing, duplexes, and converted garage units packed onto smaller lots. Mitsubishi single-zone heads show up here most often in those converted units and in rooms added onto an existing house, where running new ductwork isn't practical.

Because a lot of these heads serve rental units, they tend to run harder and longer than a homeowner-occupied system, and regular filter cleaning is often the first thing to slip. That shows up as ice on the indoor coil or a unit that seems to be losing capacity for no clear reason.

I read the fault code and check the unit itself before I tell a landlord or tenant what's wrong. We're EPA 608 certified and carry CSLB #1136642. The diagnostic is $99 and is credited toward the repair, and every job gets a written quote first. We work seven days a week, and East Palo Alto gets the same coverage from our Peninsula-based technician as Menlo Park or Palo Alto next door.

Factory-trained on Mitsubishi

Inside Mitsubishi M- and P-Series service training.

A Mitsubishi City Multi copper refrigerant manifold, from our Advanced M- and P-Series factory service training.

Mitsubishi M- and P-Series service training in progress on a ceiling cassette at the Los Angeles factory training center — Hands-on M- and P-Series service training at the Mitsubishi Electric Los Angeles center, June 2026.

Common repairs we do

What we close on the truck.

Converted garage unit head won't heat. A single-zone head in a converted garage or in-law unit that blows cold air instead of heat is usually a stuck reversing valve or a defrost sensor fault, not a dead compressor. I check both before I quote a major part, since the valve or sensor repair is a lot less than a compressor swap.
Remote or receiver failure locks a tenant out of control. When a tenant reports the remote doesn't respond at all, the head is often fine and the receiver board inside it has failed. I test the head directly at the board rather than assuming the whole unit needs to come out.
Indoor coil icing up from restricted airflow. Units in East Palo Alto's rental stock often run near constantly, and if the filter or coil goes uncleaned for a stretch, restricted airflow lets the coil ice over. The head then seems to lose cooling entirely until that ice melts. I clean the coil and confirm airflow before assuming a refrigerant problem.

Models we service

Mitsubishi product lines.

Ductless mini-splits (M-Series)
Multi-zone systems (MXZ)
Hyper-Heat (H2i) heat pumps
Ceiling cassettes
Concealed-duct air handlers

Factory credentials

Manitowoc Certified · 2026/06/24

Factory-trained · Feb 2026

Manitowoc Ice and Koolaire Field Service Seminar. Issued 02/12/2026 by Pentair Water Solutions. Instructor: Jonathan A. Binley.

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

3 months standard, 1 year on inverter boards, up to 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Mitsubishi service in neighboring cities.

More cities

Mitsubishi across our service area.

FAQ

Mitsubishi in East Palo Alto questions, answered.

Do you actually come to East Palo Alto, or just Palo Alto and Menlo Park?

We come to East Palo Alto. Our Peninsula-based technician covers it the same way as the cities around it, and we don't charge differently or schedule it as an afterthought.
My tenant says the remote for the ductless unit stopped working. Do we need a new unit?

Not usually. That's most often a receiver board issue inside the head itself, which is a repair, not a replacement. I test the board directly before telling you it needs anything bigger.
The unit in our converted garage blows cold air even with the heat setting on. What's wrong?

That's almost always a stuck reversing valve or a defrost sensor fault, not the compressor. I confirm which one it is before quoting a repair, since the two fixes are very different in scope.

Need Mitsubishi service in East Palo Alto?

Tell us what is broken. We will quote it.