HVAC & Appliance Repair — Frequently Asked Questions

The first visit usually costs $95, but there is a discount system for regular customers.

We also offer a free visit as part of the installation estimate for HVAC

We work constantly. We can be overbooked - and this is the only reason why we can not provide same or next day service

We do not charge extra for a visit on a holiday or weekend

Yes, we can send you an invoice with the pay online option. In this case, an additional bank fee of 4% may be charged for the bank transaction. The client also has the option to pay by Zelle, Venmo, ACH transfer or credit card on site. Cash is also acceptable

We try to keep the maximum possible number of spare parts in our cars so that we can repair the equipment immediately.

We don't focus on commercial, we do residential and commercial equipment

We provide repair and maintenance services for commercial equipment, including dryers, exhaust hoods, ovens, refrigeration systems, and dishwashers.

Response time depends on your location and our current workload. We aim to respond within 24 hours of receiving a request.

Repair time depends on the complexity of the issue and the availability of parts. We always inform the client of the estimated time before starting the work.

Yes, we offer a warranty on all services. The warranty period depends on the type of service and is discussed individually.

You can submit a request through the form on our website or call the provided contact numbers. Our specialists will contact you to confirm the details.

We handle appliances from various manufacturers including Major Appliances - Whirlpool, Electrolux, General Electric (GE), LG, Samsung, KitchenAid, Amana, Frigidaire, Hier, Maytag, Bertazonni, Manitowoc, Hoshizaki, Bunn, Sub-Zero, Bosch, Thermador, Wolf, Viking, Gaggenau, True

HVAC - Carrier, Bryant, Goodman, American Standard, Mitsubishi, Midea, Pioneer, Mr. Cool, Daikin, Amana, Trane and more.

Please specify at the time of request.

Prices depend on the type of appliance and your location. You’ll receive a precise estimate when submitting a request or during a preliminary assessment.

Yes, we offer service on weekends and holidays, although extra charges may apply—please confirm when booking.

Yes, we accept online card payments through the website, as well as cash or bank transfer upon completion of the service.

Our technician will conduct an on-site diagnostic to identify the issue and will confirm the cost and repair timeframe with you before proceeding.

We can offer regular maintenance services to reduce breakdown risks and extend the lifespan of your equipment.

Yes, if technicians are available, we can arrange same-day service. Please check availability with our dispatcher.

Yes, we work with trusted suppliers and can provide either original or high-quality replacement parts.

Our main focus is commercial equipment, but in some cases, we may accept residential appliance repairs.

Our technicians will perform a diagnostic and advise you based on repair costs, equipment age, and overall condition.

Yes, we offer repair and maintenance for both central AC units and split systems, including parts replacement and refrigerant refills.

Yes, we perform preventive maintenance for commercial refrigerators and freezers to reduce breakdowns and repair costs.

In most cases, repairs take from a few hours to one business day, depending on the issue.

We represent installations of only hvac equipment - heat pumps, AC systems, ductwork, minisplits, furnaces, electric and gas wall heaters

Yes, our technicians can perform an inspection and provide recommendations for selection and installation.

Yes, we repair and maintain equipment in restaurants, cafes, bakeries, hotels, and other commercial facilities.

Yes, we provide urgent repair services to help avoid downtime and product loss.

We recommend servicing every 6–12 months to prevent clogs and equipment failures.

Yes, we offer long-term service contracts with fixed rates and priority service.

Yes, we serve clients both within the city and in remote areas, with travel costs included.

California

We service and repair split systems, multi-split systems, cassette, ducted, and central air conditioning units.

Signs include weak cooling, unusual noises, bad odors, water leakage, or frequent shutdowns.

Yes, we offer a warranty for all repair work and installed parts. The warranty period depends on the type of repair.

Most repairs take 1–3 hours, but complex issues or rare parts orders may require more time.

We recommend servicing at least once a year, or every 6 months for commercial units.

Cleaning filters, heat exchanger, and fan, checking the drainage system, diagnosing electronics, and refilling refrigerant if needed.

In most cases, repairs are done on-site. Removal is only necessary for severe damage.

The cost depends on the type of malfunction, AC model, and price of spare parts. You will get an estimate after diagnostics.

Yes, we repair units from popular brands, including Carrier, Goodman, Daikin, General Electric, Mitsubishi, Bryant, Honeywell and more.

Yes, we provide urgent repair services, and in some cases, we can arrive the same day.

This could be due to refrigerant leaks, dirty filters, a faulty fan, or a broken compressor. We diagnose and fix the problem.

This is often caused by a clogged drain line or a frozen evaporator coil. We clean the system and restore proper operation.

Yes, our technicians are equipped to refill refrigerant directly at your location.

Possible causes include worn fan bearings, loose mounts, or foreign objects inside. We eliminate noise and ensure safe operation.

Filters should be cleaned or replaced every 3–6 months depending on usage conditions.

The cost depends on the refrigerant type and amount required. We provide an exact price after diagnostics.

Yes, if your model supports heating mode and has a winter kit. We can install additional equipment for cold-weather operation.

Checking refrigerant pressure, testing electronics, inspecting the compressor and fan, and measuring inlet/outlet temperatures.

Regular cleaning, timely refrigerant refills, and preventive maintenance help avoid breakdowns and extend lifespan.

Yes, we provide maintenance for commercial properties of any size, including offices, shops, and production facilities.

Loud noise, poor cooling, water leakage, excessive ice buildup, or bad odors are the main signs of malfunction.

Loud noise, poor cooling, water leakage, excessive ice buildup, or bad odors are the main signs of malfunction.

Possible reasons: refrigerant leak, faulty compressor, defective temperature sensor, or clogged capillary tube.

Yes, if spare parts are available. But if the repair cost is more than 50% of a new unit’s price, replacement is recommended.

Common causes: clogged drain system, faulty defrost sensor, or damaged door gasket.

Preventive maintenance is recommended every 6–12 months: condenser cleaning, drain inspection, gasket check.

Yes, we provide gasket replacement to ensure proper sealing and energy efficiency.

You can only defrost and clean the drain holes yourself. Electrical and cooling system repairs should be handled by a professional.